Director of Survivor Advocacy Program

Summary This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Human Resources Management, AC Front Office, Survivor Advocate, located in Washington D.C. Additional selections may be made to include other organizational divisions and/or units within the duty location. About the Role In this crucial role, you will take charge of the Survivor Advocate program, leading operations and managing policies, products, programs, and services that support survivors. The starting salary for this position ranges from $169,279.00 (GS-15, Step 1) to $197,200.00 (GS-15, Step 10). Key Responsibilities Direct the day-to-day operations of the Survivor Advocate program and oversee the development and execution of survivor advocacy policies and services. Collaborate with the Assistant Commissioner of Human Resources Management and senior leadership at CBP to effectively manage short- and long-term operational strategies. Lead the CBP Valor Memorial Committee and coordinate the Annual Valor Memorial Ceremony in partnership with program offices. Assess and evaluate action plans, products, and services to ensure they meet established goals and objectives. Proactively address operational issues to promote successful program development that aligns with CBP and community needs. Continuously review programs for operational efficiency and identify areas for improvement. Salary Information Refer to the locality pay tables by geographic area for detailed salary information. Some positions may fall under special pay rates based on the series, grade level, and location. Visit appropriate resources for salary charts. Requirements U.S. Citizenship is required to apply for this position. Males born after December 31, 1959, must be registered with Selective Service. Applicants should have primary U.S. residency for at least three of the last five years. All pre-employment processes will occur in English. You may need to pass a background investigation. Adherence to the DHS Drug-Free Workplace Plan is necessary. As a CBP employee, maintain conduct in accordance with ethics standards applicable to the Executive Branch and CBP specifically. DHS employs E-Verify to confirm employment eligibility for newly hired employees. Financial disclosure is mandatory. This position is not covered under the bargaining unit. Qualifications Specialized Experience:

You qualify for the GS-15 grade level if you have 1 year of specialized experience equivalent to at least the next lower grade level, such as: Providing support to surviving family members through effective advocacy practices, including crisis intervention and understanding grief and loss. Coordinating projects with law enforcement and government entities for a unified survivor advocate approach. Ensuring advocate programs are effective in supporting surviving family members and identifying areas requiring assistance. Note:

Your resume must clearly demonstrate how you meet these qualifications; failure to do so will result in ineligibility. Experience

includes both paid and unpaid positions, including volunteer work and internships. All qualifying experience will be credited. Additional Notes The position may be filled on a temporary basis for up to 3 years, with potential extensions for an additional 2 years. Newly appointed GS-15s must complete mandatory leadership training within the first 90 days, lasting approximately 5 weeks. The Department of Homeland Security is dedicated to fostering an inclusive work environment and encourages applicants from diverse backgrounds.