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Account Manager

LGG Industrial, Louisville, Kentucky, us, 40201

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Overview LGG INDUSTRIAL is a solutions‑driven national distributor of hoses, gaskets and conveyor products. Our skilled colleagues serve customers in various industrial segments to improve their operations and reduce their total cost of ownership. With locations across the United States and Canada, we aim to deliver consistent service and support across North America.

About This Opportunity Position: Account Manager

Job Location: Louisville, KY (Branham)

Job Type: Full‑Time

Status: Exempt

Summary Of The Role The function of the Account Manager is to successfully develop and strengthen Branham Industrial/LGG Industrial relationships with customers, identifying needs and opportunities within and across product lines and provide value to customers while strengthening business results. Works as part of a collaborative team to drive sales by focusing on acquisition, development, retention and management of strategic customers in designated territories.

Responsibilities

Maintain 100% commitment to safety policies and procedures

Promote and sell company products, systems, and services to new and existing customers

Develop and manage a strategic and comprehensive territory plan to exceed targets for gross profit and sales

Build and maintain strong relationships with new sales prospects, existing customers, and internal support personnel through consistent communication both onsite and virtual

Collaborate with internal business partners to provide value‑added solutions that make a material impact for our customers while driving profitable revenue

Partner with internal teams to maintain accurate data and efficiencies

Provide consistent communication with customers to include business reviews, order status, pricing, on‑time delivery, etc.

Occasional customer support after traditional business hours as appropriate

Optimize CRM utilization for pipeline management and consistent call note activity

Perform other duties as trained and qualified for

Skills And Abilities

Possess excellent customer service skills and the ability to interact with customers, and team‑members in a professional manner

Strong organizational and communication skills, above average mechanical aptitude, and the ability to interact with a diverse customer base

Presentation skills with the ability to read an audience and tailor messages to its needs

Strong computer skills including proficiency in Microsoft Word, Outlook, and Excel

Strong mechanical aptitude with the ability to successfully operate tools and machinery

Minimum Qualifications

Must have either 2+ years of sales, service, and/or industrial distribution experience or a college degree in Industrial Distribution or related degree program

Must have a valid driver’s license and a clean driving record

Background checks and drug screening may be required (as warranted by Company and/or Customer requirements in working on‑site)

Requires proficiency in math skills including addition, subtraction, multiplication, and division in units of measure. Must be able to perform calculations using whole numbers, fractions and decimals

Ability to travel within assigned territory, which would include automobile and/or airplane plus overnight travel

Ability to work nights and weekends, as required

Ability to work overtime, as required

Reliable transportation is a must

Preferred Qualifications

3‑7 years of proven outside industrial sales experience

University degree in engineering, business or related area of study preferred; will consider equivalent work experience

Ability to use sales process to uncover customer objections/concerns, and determine appropriate solutions

Product knowledge in hose, gasket and conveyor systems a plus

Physical Requirements And Work Environment This role includes a mix of office and field environments. A minimum of 60% of your work week will be spent in the field visiting customer sites, which may include warehouses, industrial facilities, or construction environments. Customer site visits may involve exposure to varying environmental conditions such as noise, temperature changes, or dust. The office environment may require using standard office equipment (such as computers, phones, and printers). Reasonable accommodations are available to support individuals with disabilities in performing the essential functions of this role.

Ability to work in a stationary position for extended periods of time

Frequent operation of a computer, keyboard, mouse, and other standard office equipment

Ability to travel to customer locations and job sites as needed, which may involve driving or other modes of transportation

Ability to move freely throughout the job site, including on occasional uneven surfaces, for extended periods of time

Ability to ascend and descend ladders or stairs, as required

Ability to comprehend and follow instructions and safety procedures

Ability to read, write and communicate in English

Ability to comprehend documents such as safety rules, operating and maintenance instructions, inventory sheets, and procedure manuals

Occasional exposure to warehouse or shop floor environments, which may include noise, dust, and varying temperatures

May involve occasional handling of products, samples, or materials when assisting with customer orders

Ability to wear required personal protective equipment (PPE), such as gloves, safety glasses, steel‑toed footwear, hearing protection, or hard hats, depending on task or site conditions

Total Rewards

Competitive compensation plan, with a bonus potential

Health benefits: medical, dental, vision, short‑term and long‑term disability – available 1st of month following the date of hire

401(k) with company match

Paid vacation, holidays and sick time

Equal Opportunity Employer It is our policy to employ qualified persons without regard for veteran or disability status.

Individuals are considered for employment, promotion, or training solely on their ability to perform the essential functions of the position.

Qualified Candidates Only. Although we appreciate your interest, only those selected for an interview will be contacted.

We will be accepting applications for this role through November 25, 2025.

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