Overview
The Director of Records Management leads the organization’s enterprise-wide approach to records governance, overseeing the systems and standards that ensure documents are properly stored, organized, maintained, and securely disposed of. The role focuses on strengthening compliance, improving accessibility, and advancing technology solutions that support efficient and compliant record‑keeping practices. This position plays a key part in reducing risk and promoting consistent information management across all business units.
Location Virginia Beach, VA
Work Shift First (Days)
Key Responsibilities
Manage/support the development, implementation, and maintenance of records management policies and procedures.
Develop and provide training and guidance to staff on records management practices, policies, and tools.
Assist business departments in creating systems that allow for accurate categorization, filing, and indexing of records for easy retrieval.
Perform regular audits of records to ensure compliance with legal, regulatory, and organizational standards for maintenance, retention, and destruction.
Provide support for the preparation, transfer, and storage of records, ensuring proper documentation is maintained throughout the process.
Support the identification and retention of records in accordance with applicable organizational retention schedules.
Support implementation of electronic records management systems and other technology solutions.
Respond to internal and external inquiries related to records and information retrieval, in conjunction with other internal departments, as appropriate.
Ensure that records that have reached a destruction point are disposed of in a secure manner.
Prepare reports and summaries related to records management activities as required.
Education
Bachelor’s degree (Required)
Experience
7 years of document control, records management or similar experience
Experience in matrixed or direct leadership roles requiring strong collaboration.
Benefits: Caring For Your Family and Your Career
Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long‑Term, Short‑Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its nearly 30,000‑member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco‑free environment.
Remote Work For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
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Location Virginia Beach, VA
Work Shift First (Days)
Key Responsibilities
Manage/support the development, implementation, and maintenance of records management policies and procedures.
Develop and provide training and guidance to staff on records management practices, policies, and tools.
Assist business departments in creating systems that allow for accurate categorization, filing, and indexing of records for easy retrieval.
Perform regular audits of records to ensure compliance with legal, regulatory, and organizational standards for maintenance, retention, and destruction.
Provide support for the preparation, transfer, and storage of records, ensuring proper documentation is maintained throughout the process.
Support the identification and retention of records in accordance with applicable organizational retention schedules.
Support implementation of electronic records management systems and other technology solutions.
Respond to internal and external inquiries related to records and information retrieval, in conjunction with other internal departments, as appropriate.
Ensure that records that have reached a destruction point are disposed of in a secure manner.
Prepare reports and summaries related to records management activities as required.
Education
Bachelor’s degree (Required)
Experience
7 years of document control, records management or similar experience
Experience in matrixed or direct leadership roles requiring strong collaboration.
Benefits: Caring For Your Family and Your Career
Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long‑Term, Short‑Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its nearly 30,000‑member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission “to improve health every day,” this is a tobacco‑free environment.
Remote Work For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
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