Overview
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at all University of Arkansas institutions will view open positions and apply within Workday by searching for “Find Jobs for Students.” University of Arkansas, Fayetteville students will view open positions and apply within Workday by searching for “Find Student Jobs at UAF.” All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
Closing Date 02/24/2026
Type of Position Customer Service
Workstudy Position No
Job Type Regular
Work Shift Sponsorship Available No
Institution Name University of Arkansas, Fayetteville
Summary of Institution Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations. The campus is located in Fayetteville, a welcoming community with a growing region surrounding it and a strong economy. The University offers a vibrant work environment and a benefits package including university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of salary.
Department Collections
Department's Website https://parking.uark.edu
Position Details The Customer Service Representative III serves as the first point of contact for customers seeking assistance with parking services. This role involves responding to inquiries, resolving parking issues, processing payments and appeals, and providing clear, courteous communication in-person, over the phone, and via email. This position is governed by state and federal laws and agency/institution policy. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.
Qualifications Minimum Qualifications:
Formal education equivalent of a High school diploma
At least one year of customer service or administrative experience
Preferred Qualifications:
Associate Degree from an accredited institution of higher education
At least two years of cashier experience
Proficiency in Spanish and English
Knowledge, Skills & Abilities
Proficiency with computers and standard office software
Strong communication and problem-solving skills
Ability to maintain professionalism in difficult and stressful interactions
Knowledge of or ability to learn parking regulations and systems
Knowledge of basic mathematics
Ability to research files, verify information, and complete forms and applications
Ability to compile data, prepare reports, and maintain files
Additional Information Salary Information:
$39,930
Required Documents to Apply Cover Letter/Letter of Application, License or Certificate (see special instructions for submission instructions), List of three Professional References (name, email, business title), Resume
Optional Documents Proof of Veteran Status
Recruitment Contact Information Sherry Williams, sdw025@uark.edu
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
Special Instructions to Applicants Copy of valid driver’s license
Pre-employment Screening Requirements Criminal Background Check, Financial Credit Check, Motor Vehicle Records Check, Sex Offender Registry
The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.
Physical Demands Constant Physical Activity:
Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking
Frequent Physical Activity:
Standing, Walking
Occasional Physical Activity:
N/A
Benefits Eligible:
Yes
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Closing Date 02/24/2026
Type of Position Customer Service
Workstudy Position No
Job Type Regular
Work Shift Sponsorship Available No
Institution Name University of Arkansas, Fayetteville
Summary of Institution Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations. The campus is located in Fayetteville, a welcoming community with a growing region surrounding it and a strong economy. The University offers a vibrant work environment and a benefits package including university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of salary.
Department Collections
Department's Website https://parking.uark.edu
Position Details The Customer Service Representative III serves as the first point of contact for customers seeking assistance with parking services. This role involves responding to inquiries, resolving parking issues, processing payments and appeals, and providing clear, courteous communication in-person, over the phone, and via email. This position is governed by state and federal laws and agency/institution policy. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.
Qualifications Minimum Qualifications:
Formal education equivalent of a High school diploma
At least one year of customer service or administrative experience
Preferred Qualifications:
Associate Degree from an accredited institution of higher education
At least two years of cashier experience
Proficiency in Spanish and English
Knowledge, Skills & Abilities
Proficiency with computers and standard office software
Strong communication and problem-solving skills
Ability to maintain professionalism in difficult and stressful interactions
Knowledge of or ability to learn parking regulations and systems
Knowledge of basic mathematics
Ability to research files, verify information, and complete forms and applications
Ability to compile data, prepare reports, and maintain files
Additional Information Salary Information:
$39,930
Required Documents to Apply Cover Letter/Letter of Application, License or Certificate (see special instructions for submission instructions), List of three Professional References (name, email, business title), Resume
Optional Documents Proof of Veteran Status
Recruitment Contact Information Sherry Williams, sdw025@uark.edu
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.
Special Instructions to Applicants Copy of valid driver’s license
Pre-employment Screening Requirements Criminal Background Check, Financial Credit Check, Motor Vehicle Records Check, Sex Offender Registry
The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.
Physical Demands Constant Physical Activity:
Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking
Frequent Physical Activity:
Standing, Walking
Occasional Physical Activity:
N/A
Benefits Eligible:
Yes
#J-18808-Ljbffr