Director - Corporate & Community Education
Georgia Piedmont Technical College, Atlanta, Georgia, United States, 30383
Director - Corporate & Community Education
Employment Terms:
This is a full-time, FLSA - exempt, benefited, position in the Economic Development Division that reports to the Executive Director – Workforce Development. This position will report to the Alpharetta North-Fulton Campus.
Schedule Monday – Friday, occasional Saturdays and Evenings. Flexibility is a must. This position may occasionally work at the Lawrenceville Campus.
Minimum Qualifications (Job Code 11210)
A bachelor’s degree *and* Three (3) years of work-related experience
Preferred Qualifications
Proven experience in the field of economic development.
Proficient understanding and utilization of evolving technologies (AI, etc) is a plus.
Experience in business development, partnership cultivation, staff supervision, and budget management.
Knowledge of adult learning principles, instructional design, and program assessment is preferred, along with familiarity in community engagement, economic development, or industry-specific training initiatives.
Strong presentation and relationship-building skills are essential to effectively represent the college to external partners.
Work‑related experience is limited to economic development, workforce training & development, or related field.
Job Description Summary Under general supervision, the Executive Director of Workforce Development leads and promotes the College’s continuing education, corporate training, and workforce development programs for public and private organizations. The position develops, manages, and delivers customized, revenue‑generating training solutions that address employer, industry, and community workforce needs and support the College’s economic development goals.
The Director builds and maintains strong relationships with business, industry, K–12, and community partners to identify skill gaps and develop responsive training programs. In collaboration with internal stakeholders, the role designs, budgets, and oversees non‑credit, certificate, and contract training programs, including administration of certificate programs with high schools in the local service area.
This position oversees the daily operations of non‑credit and contract training programs, ensuring quality instruction, instructor performance, and customer satisfaction. Responsibilities include developing training proposals; managing pricing, contracts, billing, and compliance in Modern Campus or related systems; monitoring outcomes; and analyzing market data, employer input, and participant feedback to support continuous improvement.
The Director supervises instructors and staff, including recruitment, onboarding, and performance evaluation, and may direct the preparation of lesson plans for non‑credited courses. The role also oversees and manages the College’s Building Operator Program and other sustainability and green workforce initiatives aligned with regional and industry needs.
In partnership with Marketing and Communications, the Director promotes training programs through targeted outreach and community engagement and represents the College at business, workforce, and community events. The position supports strategic planning efforts, including identifying funding opportunities, grants, and innovative training pathways, and performs other duties as assigned by the Vice President of Economic Development.
Duties / Responsibilities
Promotes the continuing education program to public and private organizations (Performed by all incumbents; 15%)
Promotes the continuing education program to public and private organizations in a professional manner.
Promotes marketing for the continuing education program by developing effective plans for publicizing the services available for student recruitment.
Develops effective student recruitment and retention plans for programs.
Coordinates business and industry tours and guest speakers. Provides information on programs offered at the technical college.
Develops and oversees assigned training contracts (Performed by some incumbents; 10%)
Develops appropriate contract language to effectively carry out training objectives.
Prepares and reviews draft contracts to ensure accuracy, completeness and compliance.
Processes or directs the processing of contracts, including securing appropriate signatures, distributing executed copies and maintaining comprehensive contract files.
Periodically monitors contracts for compliance; advises management of problems and makes recommendations for corrective action.
Obtains and reviews appropriate information necessary for billing companies for training (Performed by some incumbents; 10%)
Request appropriate information to submit invoices within established timeframes of training.
Analyzes printed copies of invoices to perform validation checks to assure accuracy and monitor quality control. Oversees and may perform the packaging and distribution of printed invoices and assure that invoices are distributed within established timeframes.
Accurately enters data into appropriate automated system.
Monitors the assessment of customer satisfaction (Performed by some incumbents; 10%)
Ensures the use of appropriate techniques to provide good customer services.
Monitors satisfaction through frequent direct customer contact.
Ensures appropriate action is taken to provide quality services and customer satisfaction.
Prepares and maintains all required documentation and administrative reports (Performed by all incumbents; 10%)
Prepares and submits student progress and participation reports in accordance with prescribed guidelines. Conducts follow-up surveys.
Ensures documentation meets all required organizational and accreditation policies and state guidelines.
Analyzes collected data for program improvement.
Compiles and submits reports in a timely manner to supervisor.
Directs the preparation of lesson plans for classroom instruction for non-credited courses (Performed by some incumbents; 10%)
Delivers effective individualized programs of instruction to class members.
Ensures adherence to technical college and safety requirements in classrooms and labs by following established procedures.
Correctly assesses the educational needs and class progress of students.
Selects and obtains appropriate educational materials for courses.
Prepares reports on the current status of students in the program indicating whether performance is aligned with performance indicators, program goals and progress schedule.
Maintains knowledge of current trends and developments in the field by attending professional development training, workshops, seminars and conferences and by reading professional literature in the related technical field (Performed by all incumbents; 20%)
Attends internal and external educational programs and professional meetings as requested.
Participates in regular meetings of available and applicable professional organizations.
Reads professional literature and translates complex or technical information into a meaningful format that may be understood by others.
Coordinates meetings, establishes agendas and records accurate minutes of meetings.
Actively recruits members of advisory committee.
Displays a high level of effort and commitment to performing work; operates effectively within the organizational structure; demonstrates trustworthiness and responsible behavior (Performed by all incumbents)
Benefits Position includes full-time benefits as typical for full-time employees of the Economic Development Division. (Add any benefit details if available.)
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This is a full-time, FLSA - exempt, benefited, position in the Economic Development Division that reports to the Executive Director – Workforce Development. This position will report to the Alpharetta North-Fulton Campus.
Schedule Monday – Friday, occasional Saturdays and Evenings. Flexibility is a must. This position may occasionally work at the Lawrenceville Campus.
Minimum Qualifications (Job Code 11210)
A bachelor’s degree *and* Three (3) years of work-related experience
Preferred Qualifications
Proven experience in the field of economic development.
Proficient understanding and utilization of evolving technologies (AI, etc) is a plus.
Experience in business development, partnership cultivation, staff supervision, and budget management.
Knowledge of adult learning principles, instructional design, and program assessment is preferred, along with familiarity in community engagement, economic development, or industry-specific training initiatives.
Strong presentation and relationship-building skills are essential to effectively represent the college to external partners.
Work‑related experience is limited to economic development, workforce training & development, or related field.
Job Description Summary Under general supervision, the Executive Director of Workforce Development leads and promotes the College’s continuing education, corporate training, and workforce development programs for public and private organizations. The position develops, manages, and delivers customized, revenue‑generating training solutions that address employer, industry, and community workforce needs and support the College’s economic development goals.
The Director builds and maintains strong relationships with business, industry, K–12, and community partners to identify skill gaps and develop responsive training programs. In collaboration with internal stakeholders, the role designs, budgets, and oversees non‑credit, certificate, and contract training programs, including administration of certificate programs with high schools in the local service area.
This position oversees the daily operations of non‑credit and contract training programs, ensuring quality instruction, instructor performance, and customer satisfaction. Responsibilities include developing training proposals; managing pricing, contracts, billing, and compliance in Modern Campus or related systems; monitoring outcomes; and analyzing market data, employer input, and participant feedback to support continuous improvement.
The Director supervises instructors and staff, including recruitment, onboarding, and performance evaluation, and may direct the preparation of lesson plans for non‑credited courses. The role also oversees and manages the College’s Building Operator Program and other sustainability and green workforce initiatives aligned with regional and industry needs.
In partnership with Marketing and Communications, the Director promotes training programs through targeted outreach and community engagement and represents the College at business, workforce, and community events. The position supports strategic planning efforts, including identifying funding opportunities, grants, and innovative training pathways, and performs other duties as assigned by the Vice President of Economic Development.
Duties / Responsibilities
Promotes the continuing education program to public and private organizations (Performed by all incumbents; 15%)
Promotes the continuing education program to public and private organizations in a professional manner.
Promotes marketing for the continuing education program by developing effective plans for publicizing the services available for student recruitment.
Develops effective student recruitment and retention plans for programs.
Coordinates business and industry tours and guest speakers. Provides information on programs offered at the technical college.
Develops and oversees assigned training contracts (Performed by some incumbents; 10%)
Develops appropriate contract language to effectively carry out training objectives.
Prepares and reviews draft contracts to ensure accuracy, completeness and compliance.
Processes or directs the processing of contracts, including securing appropriate signatures, distributing executed copies and maintaining comprehensive contract files.
Periodically monitors contracts for compliance; advises management of problems and makes recommendations for corrective action.
Obtains and reviews appropriate information necessary for billing companies for training (Performed by some incumbents; 10%)
Request appropriate information to submit invoices within established timeframes of training.
Analyzes printed copies of invoices to perform validation checks to assure accuracy and monitor quality control. Oversees and may perform the packaging and distribution of printed invoices and assure that invoices are distributed within established timeframes.
Accurately enters data into appropriate automated system.
Monitors the assessment of customer satisfaction (Performed by some incumbents; 10%)
Ensures the use of appropriate techniques to provide good customer services.
Monitors satisfaction through frequent direct customer contact.
Ensures appropriate action is taken to provide quality services and customer satisfaction.
Prepares and maintains all required documentation and administrative reports (Performed by all incumbents; 10%)
Prepares and submits student progress and participation reports in accordance with prescribed guidelines. Conducts follow-up surveys.
Ensures documentation meets all required organizational and accreditation policies and state guidelines.
Analyzes collected data for program improvement.
Compiles and submits reports in a timely manner to supervisor.
Directs the preparation of lesson plans for classroom instruction for non-credited courses (Performed by some incumbents; 10%)
Delivers effective individualized programs of instruction to class members.
Ensures adherence to technical college and safety requirements in classrooms and labs by following established procedures.
Correctly assesses the educational needs and class progress of students.
Selects and obtains appropriate educational materials for courses.
Prepares reports on the current status of students in the program indicating whether performance is aligned with performance indicators, program goals and progress schedule.
Maintains knowledge of current trends and developments in the field by attending professional development training, workshops, seminars and conferences and by reading professional literature in the related technical field (Performed by all incumbents; 20%)
Attends internal and external educational programs and professional meetings as requested.
Participates in regular meetings of available and applicable professional organizations.
Reads professional literature and translates complex or technical information into a meaningful format that may be understood by others.
Coordinates meetings, establishes agendas and records accurate minutes of meetings.
Actively recruits members of advisory committee.
Displays a high level of effort and commitment to performing work; operates effectively within the organizational structure; demonstrates trustworthiness and responsible behavior (Performed by all incumbents)
Benefits Position includes full-time benefits as typical for full-time employees of the Economic Development Division. (Add any benefit details if available.)
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