Customer Service Representative
Allstate Insurance Agency - Melissa Vackner, West Babylon, New York, United States
Benefits:
401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
Paid time off
Parental leave
Signing bonus
Training & development
Customer Service Representative / Sales Team Member The Vackner Allstate Agency Licensed in NY, NJ & CT
Bilingual candidates strongly encouraged to apply.
The Vackner Allstate Agency is a growing, award‑winning agency proudly serving clients in New York, New Jersey, and Connecticut. We are looking for a driven and dependable Customer Service Representative / Sales Team Member to join our fast‑paced, team‑oriented office.
No insurance experience? No problem. We will train the right person and assist with licensing.
This is not just a job. It is a career opportunity with growth potential. You will play a key role in helping families protect what matters most while delivering exceptional service and meeting performance goals.
If you are motivated, coachable, and thrive in a structured, goal‑driven environment, we want to meet you.
What You’ll Do
Engage with customers through inbound and outbound calls
Identify client needs and recommend appropriate coverage solutions
Provide professional and timely customer support
Conduct policy reviews and cross‑sell opportunities
Follow up on leads and meet monthly sales goals
Accurately document all interactions in our eAgent system
Maintain compliance with carrier and agency guidelines
Work collaboratively with a high‑performing team
What We’re Looking For
Positive and professional demeanor
Strong communication skills
Ability to multitask in a fast‑paced office
Strong work ethic and accountability
Sales or customer service experience is a plus
Insurance license is a plus (we will assist in obtaining NY licensing if needed)
Bilingual is a plus
We value discipline, integrity, and a commitment to doing things the right way.
Compensation & Benefits
Competitive base salary
Monthly and annual bonus opportunities
Commission program
Paid time off
Ongoing training and professional development
Career growth opportunities
Join a team that is serious about growth, service excellence, and building long‑term careers.
This is a remote position.
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401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
Paid time off
Parental leave
Signing bonus
Training & development
Customer Service Representative / Sales Team Member The Vackner Allstate Agency Licensed in NY, NJ & CT
Bilingual candidates strongly encouraged to apply.
The Vackner Allstate Agency is a growing, award‑winning agency proudly serving clients in New York, New Jersey, and Connecticut. We are looking for a driven and dependable Customer Service Representative / Sales Team Member to join our fast‑paced, team‑oriented office.
No insurance experience? No problem. We will train the right person and assist with licensing.
This is not just a job. It is a career opportunity with growth potential. You will play a key role in helping families protect what matters most while delivering exceptional service and meeting performance goals.
If you are motivated, coachable, and thrive in a structured, goal‑driven environment, we want to meet you.
What You’ll Do
Engage with customers through inbound and outbound calls
Identify client needs and recommend appropriate coverage solutions
Provide professional and timely customer support
Conduct policy reviews and cross‑sell opportunities
Follow up on leads and meet monthly sales goals
Accurately document all interactions in our eAgent system
Maintain compliance with carrier and agency guidelines
Work collaboratively with a high‑performing team
What We’re Looking For
Positive and professional demeanor
Strong communication skills
Ability to multitask in a fast‑paced office
Strong work ethic and accountability
Sales or customer service experience is a plus
Insurance license is a plus (we will assist in obtaining NY licensing if needed)
Bilingual is a plus
We value discipline, integrity, and a commitment to doing things the right way.
Compensation & Benefits
Competitive base salary
Monthly and annual bonus opportunities
Commission program
Paid time off
Ongoing training and professional development
Career growth opportunities
Join a team that is serious about growth, service excellence, and building long‑term careers.
This is a remote position.
#J-18808-Ljbffr