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Customer Service Representative

LendNation, Joplin, Missouri, us, 64803

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Customer Service Representative LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! Bi‑Lingual Spanish speaking is a PLUS. The position is a full‑time entry‑level role that offers great potential for the right person. We are looking for a team player with a mature work ethic, integrity, an achievement‑driven personality and exceptional customer service skills.

Responsibilities

Complete cash transactions for our customers

Initiate customer loans

Contact customers about past due payments

Work rotating shifts, including some Saturdays; you will have Sundays off.

Qualifications & Requirements

Excellent customer service skills

Cash‑handling experience

Ability to operate computers and standard office equipment (preferred)

Safe, secure, reliable transportation, a valid driver’s license and auto insurance

Ability to work with minimal supervision

Reliable attendance (essential requirement)

Minimum age 18 years

Proof of eligibility to legally work in the United States

What We Offer

Monthly bonus program

Steady hours, paid time off, paid holidays

Benefits

401(k)

Dental insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Vision insurance

Benefits available to full‑time employees, varying with length of employment.

About The Company QCHI (LendNation) is a leading customer‑focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30 years of experience, QCHI has become a trusted leader in the alternative financial services marketplace, primarily providing credit options for consumers underserved by traditional banking institutions. They also offer services to small businesses. QCHI operates through a network of approximately 230 branches in the United States and online under the brands LendNation and 310‑Loan in Canada.

QCHI’s headquarters is in Lenexa, Kansas, and the company has roughly 700 employees across the United States. The specialty finance consumer loan industry is rapidly evolving, and QCHI continually improves technology, product/process development, and innovation to meet customers’ needs for convenience and speed.

QCHI / LendNation is an Equal Opportunity Employer.

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