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Volt is immediately hiring for
a
Cell Therapy - Specialist, Order Management
in
Seattle, Washington 98102
.
Purpose and Scope of the Position
The Global Operations Support specialist will form part of a team of subject matter experts in Order Exception Management for the SAP- ERP system and processes. This role involves cross-functional collaboration with global site stakeholders and third-party distributors. The individual will be responsible for monitoring and supporting the Cell Therapy ERP order management system, extending the order-to-cash process to upcoming markets, and ensuring a best-in-class customer delivery experience for our patient treatment centers worldwide.
Position is office-based with in-office attendance required a minimum of 60% of the time. Remote work must be performed at home with consistent office setup and internet access, as extensive work at computers and phones is essential to job function.
Weekend and holiday on-call support is required as assigned.
Top Skills- •
SAP Experience -(SAP S4 HANA) Demonstrated hands on experience working in SAP (e.g., order management, master data, scheduling, logistics, or supply chain modules). •
ERP System Integration Knowledge Proven understanding of ERP system integrations, including how upstream and downstream systems exchange data and the impact to business processes. • Order to Cash (O2C) Process Understanding Solid knowledge of the end-to-end Order to Cash lifecycle, including order entry, order fulfillment, invoicing, and issue resolution. • Experience in GMP / GxP Regulated Environments Prior experience working in GMP and/or GxP regulated environments, with an understanding of compliance, documentation, and audit requirements. • Proficiency in Microsoft Office Tools Advanced proficiency in Microsoft Office applications (Excel, Outlook, PowerPoint, and Word), including data analysis, reporting, and professional communication.
Duties and Responsibilities:
• Conduct/Support monitoring of digital communications
• Support Order to cash workstream projects and market launches to support Global Cell therapy Order to cash operations.
• Monitor the automatic creation of documents including sales orders, purchase orders, intercompany purchase orders, and deliveries in SAP and act on any exceptions that might occur.
• Maintain constant communication with Production Planning, Scheduling and Cell Logistics, Commercial organizations and Specialty Distributer to resolve any order exceptions to ensure on-time delivery and representing the business.
• Collaborate with IT Management and Vendor Managers to escalate support day to day operation issues.
• Support User Acceptance Testing (UAT) by setting daily testing goals, providing updates on testing progress, defect triage, and collaborating towards defect resolution.
• Act as Order Management SME for implementation of ERP systems at new and existing manufacturing sites.
• Collaborate with business partners for Order Exception Management and Cross functional process mapping.
• Collaborate with Commercial and Finance teams to issue credit and resolve any sales order and finance related issues.
• Support with maintenance of the team's SOPs and work instructions.
• Collaborate with BI&A team to build reports and dashboard for Order Management team.
• Analyze existing processes and look for opportunities for continuous improvements.
• Accountable for individual and team performance.
• Understands comprehensive global pharmaceutical regulatory requirements (e.g. cGMP and GxP).
Education and Experience:
• Bachelor's degree + 5 years of work in pharmaceutical/Biotech industry.
• Must have operating experience working in SAP S/4 Hana and understanding of ERP systems.
• Experience working in a regulated environment (cGMP/FDA)
• Experience in Order to cash domain, Pharma standard processes and challenges including order initiation and management, order completion, invoicing, credit and returns. Cell Therapy experience is preferred.
• Ability to work effectively both independently and as part of a team.
• Must have strong proficiency Office 365 software, especially Outlook, Excel, PowerPoint, and Word.
This is Full-Time, Contract Opportunity.
Schedule:
Monday - Friday 1st shift
Location -
Seattle, Washington 98102 (Hybrid)
Payrate Range in Between -
$91.00- $96.42/hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
Benefits : Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email hr_dept@volt.com or call (866) -898-0005. Please indicate the specifics of the assistance needed.
Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Volt and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at volt-information-sciences-privacy-policy.pdf.
Volt is immediately hiring for
a
Cell Therapy - Specialist, Order Management
in
Seattle, Washington 98102
.
Purpose and Scope of the Position
The Global Operations Support specialist will form part of a team of subject matter experts in Order Exception Management for the SAP- ERP system and processes. This role involves cross-functional collaboration with global site stakeholders and third-party distributors. The individual will be responsible for monitoring and supporting the Cell Therapy ERP order management system, extending the order-to-cash process to upcoming markets, and ensuring a best-in-class customer delivery experience for our patient treatment centers worldwide.
Position is office-based with in-office attendance required a minimum of 60% of the time. Remote work must be performed at home with consistent office setup and internet access, as extensive work at computers and phones is essential to job function.
Weekend and holiday on-call support is required as assigned.
Top Skills- •
SAP Experience -(SAP S4 HANA) Demonstrated hands on experience working in SAP (e.g., order management, master data, scheduling, logistics, or supply chain modules). •
ERP System Integration Knowledge Proven understanding of ERP system integrations, including how upstream and downstream systems exchange data and the impact to business processes. • Order to Cash (O2C) Process Understanding Solid knowledge of the end-to-end Order to Cash lifecycle, including order entry, order fulfillment, invoicing, and issue resolution. • Experience in GMP / GxP Regulated Environments Prior experience working in GMP and/or GxP regulated environments, with an understanding of compliance, documentation, and audit requirements. • Proficiency in Microsoft Office Tools Advanced proficiency in Microsoft Office applications (Excel, Outlook, PowerPoint, and Word), including data analysis, reporting, and professional communication.
Duties and Responsibilities:
• Conduct/Support monitoring of digital communications
• Support Order to cash workstream projects and market launches to support Global Cell therapy Order to cash operations.
• Monitor the automatic creation of documents including sales orders, purchase orders, intercompany purchase orders, and deliveries in SAP and act on any exceptions that might occur.
• Maintain constant communication with Production Planning, Scheduling and Cell Logistics, Commercial organizations and Specialty Distributer to resolve any order exceptions to ensure on-time delivery and representing the business.
• Collaborate with IT Management and Vendor Managers to escalate support day to day operation issues.
• Support User Acceptance Testing (UAT) by setting daily testing goals, providing updates on testing progress, defect triage, and collaborating towards defect resolution.
• Act as Order Management SME for implementation of ERP systems at new and existing manufacturing sites.
• Collaborate with business partners for Order Exception Management and Cross functional process mapping.
• Collaborate with Commercial and Finance teams to issue credit and resolve any sales order and finance related issues.
• Support with maintenance of the team's SOPs and work instructions.
• Collaborate with BI&A team to build reports and dashboard for Order Management team.
• Analyze existing processes and look for opportunities for continuous improvements.
• Accountable for individual and team performance.
• Understands comprehensive global pharmaceutical regulatory requirements (e.g. cGMP and GxP).
Education and Experience:
• Bachelor's degree + 5 years of work in pharmaceutical/Biotech industry.
• Must have operating experience working in SAP S/4 Hana and understanding of ERP systems.
• Experience working in a regulated environment (cGMP/FDA)
• Experience in Order to cash domain, Pharma standard processes and challenges including order initiation and management, order completion, invoicing, credit and returns. Cell Therapy experience is preferred.
• Ability to work effectively both independently and as part of a team.
• Must have strong proficiency Office 365 software, especially Outlook, Excel, PowerPoint, and Word.
This is Full-Time, Contract Opportunity.
Schedule:
Monday - Friday 1st shift
Location -
Seattle, Washington 98102 (Hybrid)
Payrate Range in Between -
$91.00- $96.42/hour
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
Benefits : Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email hr_dept@volt.com or call (866) -898-0005. Please indicate the specifics of the assistance needed.
Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Volt and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at volt-information-sciences-privacy-policy.pdf.