
Principal Enterprise CSM — AI-Driven Success & ROI
Jobgether, Hartford, Connecticut, United States
A technology organization is seeking a Principal Customer Success Manager to spearhead strategic relationships across a global customer base. The successful candidate will drive customer adoption, retention, and advocacy while leveraging AI-driven insights to enhance experience. Requirements include 10+ years in customer success within B2B SaaS, deep domain expertise, and strong communication skills. This position offers a flexible work-life balance, career development opportunities, and competitive benefits.
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