Bilingual Call Center Representative (English/Spanish)
DALLAS, TX, Dallas, Texas, United States, 75215
Job Description
Overview
Bilingual Call Center Representative (English/Spanish)
About SPAR
SPAR is a trusted
global leader in customer service solutions , partnering with top-tier
CPG brands
and
Fortune 100 retailers . As we continue to grow, we’re seeking
motivated, bilingual Call Center Representatives
who are passionate about delivering
exceptional customer support . If you thrive in a fast-paced environment, enjoy helping people, and want to be part of a company that values
innovation, diversity, and career growth , this is your opportunity to shine.
Why Choose SPAR?
Remote Work
– Dallas Texas area.
Competitive Pay
– $18–$21 per hour (based on experience).
DailyPay Access
– Get paid fast with DailyPay (free enrollment required).
Career Advancement
– Continuous learning, professional development, and growth opportunities.
Inclusive & Supportive Team
– Work in a diverse, collaborative environment that values teamwork and respect.
What You’ll Do As a
Bilingual Call Center Representative (English/Spanish) , you will serve as the
frontline voice of SPAR , providing
world-class customer service
and
resolving inquiries
with professionalism and empathy.
Your responsibilities include:
Answering
inbound customer calls
and responding with
accuracy and care .
Handling
high-volume call traffic
and making
outbound calls
when required.
Processing payments
and credit card transactions securely.
Troubleshooting and resolving customer issues , ensuring timely follow-up.
Accurately documenting
order details
and customer interactions in the work order system.
Generating and delivering
Certificates of Insurance (COI) .
Using
Text Request software
to communicate with customers and field technicians.
Leveraging
Google Maps
to verify order details and routing.
Assisting with
dispatcher support
when necessary.
Maintaining a
quiet, distraction‑free home workspace
with reliable high‑speed internet.
What We’re Looking For
Education:
High school diploma or GED required.
Experience:
1–2 years in
customer service ,
call center , or related fields preferred.
Skills:
Excellent
bilingual communication
skills (English & Spanish).
Active listening
and problem‑solving expertise.
Strong attention to detail and
accurate data entry .
Ability to handle
fast‑paced, multi‑tasking environments .
Tech Savvy:
Proficient with
email, word processing, and customer management systems .
Adaptability:
Willingness to adjust to changing schedules and business needs.
Ready to Start Your Career? Join SPAR and be part of a
dynamic global team
where your voice and dedication make a difference.
Apply today and grow your career with us!
We Are an Equal Opportunity Employer
SPAR provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SPAR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SPAR expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SPAR’s employees to perform their job duties may result in discipline up to and including discharge.
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Bilingual Call Center Representative (English/Spanish)
About SPAR
SPAR is a trusted
global leader in customer service solutions , partnering with top-tier
CPG brands
and
Fortune 100 retailers . As we continue to grow, we’re seeking
motivated, bilingual Call Center Representatives
who are passionate about delivering
exceptional customer support . If you thrive in a fast-paced environment, enjoy helping people, and want to be part of a company that values
innovation, diversity, and career growth , this is your opportunity to shine.
Why Choose SPAR?
Remote Work
– Dallas Texas area.
Competitive Pay
– $18–$21 per hour (based on experience).
DailyPay Access
– Get paid fast with DailyPay (free enrollment required).
Career Advancement
– Continuous learning, professional development, and growth opportunities.
Inclusive & Supportive Team
– Work in a diverse, collaborative environment that values teamwork and respect.
What You’ll Do As a
Bilingual Call Center Representative (English/Spanish) , you will serve as the
frontline voice of SPAR , providing
world-class customer service
and
resolving inquiries
with professionalism and empathy.
Your responsibilities include:
Answering
inbound customer calls
and responding with
accuracy and care .
Handling
high-volume call traffic
and making
outbound calls
when required.
Processing payments
and credit card transactions securely.
Troubleshooting and resolving customer issues , ensuring timely follow-up.
Accurately documenting
order details
and customer interactions in the work order system.
Generating and delivering
Certificates of Insurance (COI) .
Using
Text Request software
to communicate with customers and field technicians.
Leveraging
Google Maps
to verify order details and routing.
Assisting with
dispatcher support
when necessary.
Maintaining a
quiet, distraction‑free home workspace
with reliable high‑speed internet.
What We’re Looking For
Education:
High school diploma or GED required.
Experience:
1–2 years in
customer service ,
call center , or related fields preferred.
Skills:
Excellent
bilingual communication
skills (English & Spanish).
Active listening
and problem‑solving expertise.
Strong attention to detail and
accurate data entry .
Ability to handle
fast‑paced, multi‑tasking environments .
Tech Savvy:
Proficient with
email, word processing, and customer management systems .
Adaptability:
Willingness to adjust to changing schedules and business needs.
Ready to Start Your Career? Join SPAR and be part of a
dynamic global team
where your voice and dedication make a difference.
Apply today and grow your career with us!
We Are an Equal Opportunity Employer
SPAR provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SPAR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SPAR expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SPAR’s employees to perform their job duties may result in discipline up to and including discharge.
#J-18808-Ljbffr