Locations
BR871, 871 W Oakland Park, Ft. Lauderdale, FL 33311, USA
On-site
Travel Required: Yes
Social Services
Full-Time
Requisition #: OUTRE002183
Description Position Overview:
Minimum of 1 year of homeless community outreach experience required
Job Summary The Outreach Housing Specialist is responsible for coordinating the assessment of individuals and families with homeless needs and subsequent engagement for shelters, rapid re‑housing, permanent support housing, and referral to medical, dental, mental health, substance use disorder care, pharmaceutical, treatment education, and other services needed by Care Resource clients. Outreach Housing Specialists provide housing assistance through available resources including the homeless continuum of care’s coordinated entry system. They participate in homeless coalition meetings, coordinated entry case conferencing, maintain appropriate client data in case files, the Homeless Management Information System (HMIS) and PATH‑specific data systems, including spreadsheets and grant‑prescribed data systems.
The Outreach Housing Specialist moves homeless individuals and families into permanent rental housing as quickly as possible, in conjunction with case management, workforce and support services being provided simultaneously. After rental assistance ends, clients will move into aftercare case management to provide ongoing support and assistance to prevent future homelessness. The Outreach Housing Specialist assists program participants in locating and securing permanent housing as quickly as possible and works and collaborates closely with landlords and Case Managers to mediate landlord‑tenant issues and ensure successful tenancies.
ESSENTIAL JOB RESPONSIBILITIES
Serves as a liaison, coordinator and/or advocate between the Homelessness, Housing case management, medical care departments or other community medical or agency service provider to remove homelessness barriers to housing/care for clients.
Accompanies clients to housing, medical, mental health, substance use disorder treatment or social service appointments to improve housing stability and medical care. Creates rapport within client interaction to help each progress in their housing issue to avoid homelessness situations.
Interviews prospective clients to determine homeless need, individual needs, and eligibility for various medical and social services, enrolling them into available community programs.
Maintains an organized system of tracking client outcomes through the services point systems (HMIS) and follows up with the goal of seeing clients progress toward improvements in their lives.
Conducts initial interview/intake and client housing barriers and other assessments. Gathers and documents all necessary information for program eligibility and case plans.
Helps program participants identify potential neighborhoods where they wish to live, conduct housing searches in said areas and negotiate with potential landlords on behalf of the participants.
Services Planning and Documentation
Conducts research, outreach, education, and public relations to build a pool of landlords and property management companies willing to rent to program participants.
Coordinates, supports and follows up on medical treatments.
Maintains an average annual active caseload as assigned by the supervisor.
Assists in the processing and submission of applications for housing (subsidized and unsubsidized).
Inputs client information using electronic data entry according to agency and departmental guidance.
Manages Resources
Maintains comprehensive knowledge of community services to apply knowledge of services to individual client needs.
Supports billing through concurrent documentation of services provided and budget activities as required (i.e., reconciling billing across data systems including PCIS, Web‑based systems, CASEWATCH, HIMS, NextGen and client electronic health records).
Participates in staff training sessions within the timeframes specified and as required by the agency and the funding source.
Other
Participates in agency developmental activities as requested.
Other duties as assigned.
Community Involvement
Participates in agency developmental activities as requested.
Other duties as assigned.
Physical Requirements This work requires the following physical activities: constant sitting, walking, and hearing, talking in person and talking on the phone. Occasional driving, stretching/reaching, and standing are required. Work usually performed in an office setting.
Travel Requirements and Details Own transportation required. Home, airport, street visits. Annual.
Work Experience Two (2) years of related work experience is required. Knowledge of homeless community resources and community services is required. Experience to work with multicultural and diverse population. Experience in Rapid Re‑Housing program, Permanent Supportive Housing and FQHC program.
Legal Compliance Notice This careers website is maintained by Care Resource Community Health Centers, Inc. a qualified entity, in support of compliance with House Bill 531 (2025). As required by law, Care Resource includes a clear and conspicuous link to this resource on its website and provides the link in all job vacancy advertisements and postings issued by the health center. For more information, please see the link to the new Care Provider Background Screening Clearinghouse Education and Awareness website: https://info.flclearinghouse.com
Travel Required Yes. Own transportation, able to travel to the FLL Airport and open to weekends.
Qualifications Skills
Oral Communication – Advanced
Interpersonal Skills – Advanced
Multitasking – Advanced
Verbal Communication – Advanced
Microsoft Office – Advanced
Team Player – Advanced
Windows – Advanced
Phone Systems – Advanced
Customer Support – Advanced
Customer Focus – Advanced
Communication – Expert
Customer Service – Expert
Bilingual (Other) – Expert
Behaviors
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Team Player: Works well as a member of a group
Enthusiastic: Shows intense and eager enjoyment and interest
Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Education High School or better.
Experience 2 years: Knowledge of homeless community resources and community services is required. Experience to work with multicultural and diverse population. Experience in Rapid Re‑Housing program, Permanent Supportive Housing and FQHC program.
Licenses & Certifications Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
On-site
Travel Required: Yes
Social Services
Full-Time
Requisition #: OUTRE002183
Description Position Overview:
Minimum of 1 year of homeless community outreach experience required
Job Summary The Outreach Housing Specialist is responsible for coordinating the assessment of individuals and families with homeless needs and subsequent engagement for shelters, rapid re‑housing, permanent support housing, and referral to medical, dental, mental health, substance use disorder care, pharmaceutical, treatment education, and other services needed by Care Resource clients. Outreach Housing Specialists provide housing assistance through available resources including the homeless continuum of care’s coordinated entry system. They participate in homeless coalition meetings, coordinated entry case conferencing, maintain appropriate client data in case files, the Homeless Management Information System (HMIS) and PATH‑specific data systems, including spreadsheets and grant‑prescribed data systems.
The Outreach Housing Specialist moves homeless individuals and families into permanent rental housing as quickly as possible, in conjunction with case management, workforce and support services being provided simultaneously. After rental assistance ends, clients will move into aftercare case management to provide ongoing support and assistance to prevent future homelessness. The Outreach Housing Specialist assists program participants in locating and securing permanent housing as quickly as possible and works and collaborates closely with landlords and Case Managers to mediate landlord‑tenant issues and ensure successful tenancies.
ESSENTIAL JOB RESPONSIBILITIES
Serves as a liaison, coordinator and/or advocate between the Homelessness, Housing case management, medical care departments or other community medical or agency service provider to remove homelessness barriers to housing/care for clients.
Accompanies clients to housing, medical, mental health, substance use disorder treatment or social service appointments to improve housing stability and medical care. Creates rapport within client interaction to help each progress in their housing issue to avoid homelessness situations.
Interviews prospective clients to determine homeless need, individual needs, and eligibility for various medical and social services, enrolling them into available community programs.
Maintains an organized system of tracking client outcomes through the services point systems (HMIS) and follows up with the goal of seeing clients progress toward improvements in their lives.
Conducts initial interview/intake and client housing barriers and other assessments. Gathers and documents all necessary information for program eligibility and case plans.
Helps program participants identify potential neighborhoods where they wish to live, conduct housing searches in said areas and negotiate with potential landlords on behalf of the participants.
Services Planning and Documentation
Conducts research, outreach, education, and public relations to build a pool of landlords and property management companies willing to rent to program participants.
Coordinates, supports and follows up on medical treatments.
Maintains an average annual active caseload as assigned by the supervisor.
Assists in the processing and submission of applications for housing (subsidized and unsubsidized).
Inputs client information using electronic data entry according to agency and departmental guidance.
Manages Resources
Maintains comprehensive knowledge of community services to apply knowledge of services to individual client needs.
Supports billing through concurrent documentation of services provided and budget activities as required (i.e., reconciling billing across data systems including PCIS, Web‑based systems, CASEWATCH, HIMS, NextGen and client electronic health records).
Participates in staff training sessions within the timeframes specified and as required by the agency and the funding source.
Other
Participates in agency developmental activities as requested.
Other duties as assigned.
Community Involvement
Participates in agency developmental activities as requested.
Other duties as assigned.
Physical Requirements This work requires the following physical activities: constant sitting, walking, and hearing, talking in person and talking on the phone. Occasional driving, stretching/reaching, and standing are required. Work usually performed in an office setting.
Travel Requirements and Details Own transportation required. Home, airport, street visits. Annual.
Work Experience Two (2) years of related work experience is required. Knowledge of homeless community resources and community services is required. Experience to work with multicultural and diverse population. Experience in Rapid Re‑Housing program, Permanent Supportive Housing and FQHC program.
Legal Compliance Notice This careers website is maintained by Care Resource Community Health Centers, Inc. a qualified entity, in support of compliance with House Bill 531 (2025). As required by law, Care Resource includes a clear and conspicuous link to this resource on its website and provides the link in all job vacancy advertisements and postings issued by the health center. For more information, please see the link to the new Care Provider Background Screening Clearinghouse Education and Awareness website: https://info.flclearinghouse.com
Travel Required Yes. Own transportation, able to travel to the FLL Airport and open to weekends.
Qualifications Skills
Oral Communication – Advanced
Interpersonal Skills – Advanced
Multitasking – Advanced
Verbal Communication – Advanced
Microsoft Office – Advanced
Team Player – Advanced
Windows – Advanced
Phone Systems – Advanced
Customer Support – Advanced
Customer Focus – Advanced
Communication – Expert
Customer Service – Expert
Bilingual (Other) – Expert
Behaviors
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Team Player: Works well as a member of a group
Enthusiastic: Shows intense and eager enjoyment and interest
Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Education High School or better.
Experience 2 years: Knowledge of homeless community resources and community services is required. Experience to work with multicultural and diverse population. Experience in Rapid Re‑Housing program, Permanent Supportive Housing and FQHC program.
Licenses & Certifications Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr