Company Description
Skillbridge Academy is a forward-thinking educational organization dedicated to empowering individuals with practical skills and career-focused training. We are committed to excellence, innovation, and community impact. Our team thrives in a collaborative environment where professional growth and meaningful contribution go hand in hand.
Job Description
The Client Account Representative will serve as a primary point of contact for assigned accounts, ensuring exceptional service delivery and long-term relationship development. This role combines strategic communication, client support, and account coordination to maintain satisfaction and identify opportunities for growth.
The ideal candidate is professional, detail-oriented, and confident in managing client relationships while aligning services with organizational objectives.
Responsibilities Manage and nurture relationships with assigned client accounts Serve as the primary liaison between clients and internal departments Understand client needs and recommend appropriate programs or solutions Monitor account performance and ensure service standards are met Prepare reports, updates, and account documentation Identify opportunities for account expansion and client retention Resolve client inquiries and concerns in a timely and professional manner Support the onboarding process for new clients Qualifications
Strong verbal and written communication skills Professional demeanor and client-focused mindset Excellent organizational and time-management abilities Ability to multitask and manage multiple accounts effectively Problem-solving skills and strategic thinking Proficiency in Microsoft Office and standard business software Team-oriented with the ability to work independently Additional Information
Competitive salary ($54,000 - $59,000 annually) Growth opportunities within a rapidly expanding organization Ongoing professional development and skill-building programs Collaborative and supportive work environment Full-time, stable employment
Skillbridge Academy is a forward-thinking educational organization dedicated to empowering individuals with practical skills and career-focused training. We are committed to excellence, innovation, and community impact. Our team thrives in a collaborative environment where professional growth and meaningful contribution go hand in hand.
Job Description
The Client Account Representative will serve as a primary point of contact for assigned accounts, ensuring exceptional service delivery and long-term relationship development. This role combines strategic communication, client support, and account coordination to maintain satisfaction and identify opportunities for growth.
The ideal candidate is professional, detail-oriented, and confident in managing client relationships while aligning services with organizational objectives.
Responsibilities Manage and nurture relationships with assigned client accounts Serve as the primary liaison between clients and internal departments Understand client needs and recommend appropriate programs or solutions Monitor account performance and ensure service standards are met Prepare reports, updates, and account documentation Identify opportunities for account expansion and client retention Resolve client inquiries and concerns in a timely and professional manner Support the onboarding process for new clients Qualifications
Strong verbal and written communication skills Professional demeanor and client-focused mindset Excellent organizational and time-management abilities Ability to multitask and manage multiple accounts effectively Problem-solving skills and strategic thinking Proficiency in Microsoft Office and standard business software Team-oriented with the ability to work independently Additional Information
Competitive salary ($54,000 - $59,000 annually) Growth opportunities within a rapidly expanding organization Ongoing professional development and skill-building programs Collaborative and supportive work environment Full-time, stable employment