
Director, CRM & Player Loyalty – iGaming
Mohegan Sun, Inc., Hartford, Connecticut, United States
A leading gaming and entertainment firm is seeking a Director of Customer Relationship Management in Connecticut. This role involves developing a CRM strategy, driving customer loyalty, and enhancing customer lifetime value through targeted campaigns. The successful candidate will oversee a digital CRM team and collaborate across departments to optimize player experience and retention strategies. A strong analytical and customer-focused mindset is crucial, along with a bachelor's degree in a related field and significant experience in CRM.
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