Regional Social Services Director
Sapphire Health Services, LLC, Portland, Oregon, United States, 97204
SHS1
Full-time
JOB SUMMARY: The Regional Social Services Director provides leadership, guidance, and education to Social Services team members across multiple skilled nursing facilities. This role is focused on practical support, regulatory compliance, and problem-solving, not clinical therapy or psychological services.
The Regional Social Services Director partners closely with facility Social Services staff, Administrators, DONs, and interdisciplinary teams to strengthen social services practices, support staff development, and ensure consistent, high-quality resident and family support across all communities.
RESPONSIBILITIES:
Support onboarding and training of new Social Services team members.
Provide ongoing guidance, mentorship, and education to strengthen confidence and consistency.
Assist facilities during transitions, vacancies, or increased support needs.
Ensure Social Services practices align with state and federal regulations (CMS, survey requirements).
Support survey preparation, audits, and follow-up action plans related to psychosocial services.
Review documentation for accuracy, compliance, and best practice standards.
Assist facilities in resolving survey citations related to Social Services.
Support facilities with complex resident or family situations.
Assist with discharge planning challenges, care conferences, grievances, and family concerns.
Help teams navigate guardianship, placement, behavioral concerns, and community resources.
Provide practical solutions and direction to move cases forward efficiently.
Develop and deliver education, tools, and resources for Social Services staff.
Standardize workflows, documentation practices, and communication processes.
Identify trends or gaps and recommend improvements across facilities.
Other Duties as Assigned
REQUIREMENTS:
Master's Degree in Social Services or similar field.
5+ years of Skilled Nursing and/or Long-term care experiencerequired.
Bachelor’s degree in social work, Human Services, Psychology, Sociology, or a related field.
Experience working in skilled nursing or long-term care social services.
Strong understanding of discharge planning, resident rights, and psychosocial regulations.
Ability to travel between facilities as needed.
Practical, solution-oriented mindset with strong follow-through.
EMPLOYEE BENEFITS:
PTO
401(K)
Medical/Health Insurance
Dental Insurance
Vision Insurance
Birthday/Holiday Pay
Wellness Fund
Uniform Fund
Longevity Bonuses
Tuition Reimbursement
HOW TO APPLY: At Sapphire Health Services we are dedicated to creating a supportive and enriching environment for both our residents and our team members. If you are a passionate healthcare professional looking to make a difference in the lives of residents, we encourage you to apply!
Address: Portland, OR ABOUT US: Sapphire Health Services develops and manages care and living solutions including home care, independent living, assisted living, memory care, skilled nursing, and rehabilitation. Our focus is steadfast; to create living and care solutions that align with our mission to promote the highest quality of life for our residents, staff and communities.Sapphire supports ongoing training, tuition reimbursement, competitive wages and generous incentives to all of our employees.
- OUR MISSION: TO PROMOTE THE HIGHEST QUALITY OF LIFE FOR OUR RESIDENTS, STAFF AND COMMUNITIES. WE STRIVE TO TREAT THEM ALL WITH THE GREATEST CONSIDERATION AND RESPECT - #J-18808-Ljbffr
Full-time
JOB SUMMARY: The Regional Social Services Director provides leadership, guidance, and education to Social Services team members across multiple skilled nursing facilities. This role is focused on practical support, regulatory compliance, and problem-solving, not clinical therapy or psychological services.
The Regional Social Services Director partners closely with facility Social Services staff, Administrators, DONs, and interdisciplinary teams to strengthen social services practices, support staff development, and ensure consistent, high-quality resident and family support across all communities.
RESPONSIBILITIES:
Support onboarding and training of new Social Services team members.
Provide ongoing guidance, mentorship, and education to strengthen confidence and consistency.
Assist facilities during transitions, vacancies, or increased support needs.
Ensure Social Services practices align with state and federal regulations (CMS, survey requirements).
Support survey preparation, audits, and follow-up action plans related to psychosocial services.
Review documentation for accuracy, compliance, and best practice standards.
Assist facilities in resolving survey citations related to Social Services.
Support facilities with complex resident or family situations.
Assist with discharge planning challenges, care conferences, grievances, and family concerns.
Help teams navigate guardianship, placement, behavioral concerns, and community resources.
Provide practical solutions and direction to move cases forward efficiently.
Develop and deliver education, tools, and resources for Social Services staff.
Standardize workflows, documentation practices, and communication processes.
Identify trends or gaps and recommend improvements across facilities.
Other Duties as Assigned
REQUIREMENTS:
Master's Degree in Social Services or similar field.
5+ years of Skilled Nursing and/or Long-term care experiencerequired.
Bachelor’s degree in social work, Human Services, Psychology, Sociology, or a related field.
Experience working in skilled nursing or long-term care social services.
Strong understanding of discharge planning, resident rights, and psychosocial regulations.
Ability to travel between facilities as needed.
Practical, solution-oriented mindset with strong follow-through.
EMPLOYEE BENEFITS:
PTO
401(K)
Medical/Health Insurance
Dental Insurance
Vision Insurance
Birthday/Holiday Pay
Wellness Fund
Uniform Fund
Longevity Bonuses
Tuition Reimbursement
HOW TO APPLY: At Sapphire Health Services we are dedicated to creating a supportive and enriching environment for both our residents and our team members. If you are a passionate healthcare professional looking to make a difference in the lives of residents, we encourage you to apply!
Address: Portland, OR ABOUT US: Sapphire Health Services develops and manages care and living solutions including home care, independent living, assisted living, memory care, skilled nursing, and rehabilitation. Our focus is steadfast; to create living and care solutions that align with our mission to promote the highest quality of life for our residents, staff and communities.Sapphire supports ongoing training, tuition reimbursement, competitive wages and generous incentives to all of our employees.
- OUR MISSION: TO PROMOTE THE HIGHEST QUALITY OF LIFE FOR OUR RESIDENTS, STAFF AND COMMUNITIES. WE STRIVE TO TREAT THEM ALL WITH THE GREATEST CONSIDERATION AND RESPECT - #J-18808-Ljbffr