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Digital Marketing Specialist

Grocery Outlet Inc., Emeryville, California, United States, 94608

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Our Mission:

Touching lives for the better Our Vision:

Touching lives by being the first choice for bargain-minded consumers in the U.S.

About the Team Our Marketing team’s mission is to use creativity and passion for the Grocery Outlet brand to increase customer trips, grow market share, and contribute to company growth and profitability. Our team is built on innovation and collaboration- allowing us to engage customers and drive sales in a fast-paced environment. Successful members of our team are eager and curious as they use their exceptional work ethic, creativity, and attention to detail to look for the next marketing trend.

About the Role We’re looking for a Digital Marketing Specialist to support and execute key initiatives across ecommerce, email marketing, and our loyalty/mobile app programs. This role is ideal for a detail-oriented marketer who enjoys turning strategy into execution, working cross-functionally, and optimizing campaigns that directly impact customer engagement and sales.

You’ll play a critical role in supporting our digital ecosystem helping ensure promotions, content, and campaigns are delivered accurately, on time, and optimized for performance across channels. This role reports to the Director of Digital Marketing & CRM.

Responsibilities Include

Support day-to-day ecommerce marketing initiatives, including promotions, featured items, landing pages, and on-site content updates

Coordinate with merchandising, IT, and ecommerce teams to ensure accurate product representation, pricing, and promotional execution

Assist in QA and testing of ecommerce experiences across web and app

Monitor ecommerce performance metrics and help identify optimization opportunities

Build, schedule, and deploy email campaigns including weekly ads, promotions, lifecycle messaging, sweepstakes, and loyalty communications

Manage messaging calendars (including email, push, SMS) and ensure alignment with merchandising and promotional priorities

Perform QA on messaging content, links, segmentation, and rendering across device

Support A/B testing and performance reporting (open rates, CTR, conversions)

Manage mobile and cross-channel attribution execution to ensure accurate campaign tracking and performance measurement

Pull and analyze campaign performance reports across ecommerce, email, and app channel

Identify trends, insights, and recommendations to improve engagement, conversion, and retention

About The Pay

Base Salary Range: $35 – $40 Hourly

401(k) Profit Sharing

Final compensation will be determined based upon experience and skills and may vary based on location

About You

2–4 years of experience in digital, ecommerce, CRM, or lifecycle marketing

Hands-on experience with email marketing platforms (e.g., Braze, Salesforce Marketing Cloud, Klaviyo, or similar) and/or measurement and attribution platforms (e.g., Branch, Apps Flyer, or similar)

Familiarity with ecommerce platforms and promotional workflows

Strong attention to detail and comfort managing multiple projects simultaneously

Basic understanding of marketing metrics and performance analysis

Strong communication and organizational skills

Preferred

Experience in grocery, retail, or omnichannel marketing

Exposure to loyalty programs or mobile app marketing

Familiarity with A/B testing, segmentation, and personalization

Experience working with analytics tools (GA4, dashboards, BI tools)

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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