Field Collections Account Manager
Premier Rental Purchase of Toledo, Toledo, Ohio, United States, 43614
Benefits
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Paid time off
Training & development
Tuition assistance
Vision insurance
Field Collections Account Manager Woodville Rentals – Serving Three Ohio Locations
Reports To: Store Manager / Assistant Store Manager
Position Overview Woodville Rentals is seeking a dedicated Field Collections Account Manager to oversee delinquent rental accounts across our three Ohio locations. This position focuses primarily on collections and revenue recovery — not traditional in-store sales.
The ideal candidate is comfortable working independently, traveling between locations, and conducting both phone and in-person collections, including customer home visits when necessary.
This is a high-accountability role focused on protecting company assets and improving store performance.
Key Responsibilities
Manage and actively collect on past-due rental accounts across three store locations
Conduct outbound collection calls daily
Perform in-person and door-to-door collection visits
Negotiate payment arrangements and secure commitments
Document all account activity accurately and consistently
Communicate regularly with store leadership regarding account status
Assist in reducing delinquency percentages and charge-offs
Qualifications
Valid driver’s license and reliable transportation (required)
Willingness to travel between store locations and customer residences
Prior collections, rent-to-own, or high-volume customer service experience preferred
Self-motivated and comfortable working independently
Ability to handle difficult conversations professionally and confidently
Skills & Traits
Strong negotiation and closing skills
Assertive yet professional communication style
Organized and detail-oriented
Results-driven and performance-focused
Dependable with high integrity
Work Environment
Combination of in-store and field work
Frequent driving required
Regular direct interaction with customers
Pay is negotiable based on experience
#J-18808-Ljbffr
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Paid time off
Training & development
Tuition assistance
Vision insurance
Field Collections Account Manager Woodville Rentals – Serving Three Ohio Locations
Reports To: Store Manager / Assistant Store Manager
Position Overview Woodville Rentals is seeking a dedicated Field Collections Account Manager to oversee delinquent rental accounts across our three Ohio locations. This position focuses primarily on collections and revenue recovery — not traditional in-store sales.
The ideal candidate is comfortable working independently, traveling between locations, and conducting both phone and in-person collections, including customer home visits when necessary.
This is a high-accountability role focused on protecting company assets and improving store performance.
Key Responsibilities
Manage and actively collect on past-due rental accounts across three store locations
Conduct outbound collection calls daily
Perform in-person and door-to-door collection visits
Negotiate payment arrangements and secure commitments
Document all account activity accurately and consistently
Communicate regularly with store leadership regarding account status
Assist in reducing delinquency percentages and charge-offs
Qualifications
Valid driver’s license and reliable transportation (required)
Willingness to travel between store locations and customer residences
Prior collections, rent-to-own, or high-volume customer service experience preferred
Self-motivated and comfortable working independently
Ability to handle difficult conversations professionally and confidently
Skills & Traits
Strong negotiation and closing skills
Assertive yet professional communication style
Organized and detail-oriented
Results-driven and performance-focused
Dependable with high integrity
Work Environment
Combination of in-store and field work
Frequent driving required
Regular direct interaction with customers
Pay is negotiable based on experience
#J-18808-Ljbffr