Associate Director, Customer Engagement Liaison, US Kidney – Central
Scorpion Therapeutics, Virginia, Minnesota, United States, 55792
Role Summary
The Associate Director, Customer Engagement Liaison, US Kidney – Central, builds and manages relationships with nephrology Key Thought Leaders (KTLs) in IgA nephropathy (IgAN) and APOL1-mediated kidney disease (AMKD). In this newly created role, you will work with KTLs in your assigned territory to collect insights, derive knowledge, and foster advocacy to inform the evolution of the marketing strategy. You will implement cross‑functional KTL engagement plans across activities such as regional insights meetings, advisory boards, strategic councils, and congresses. The role resides in Marketing and reports to the Director, Customer Engagement Liaison Lead. The candidate must live in the territory and be within proximity of an airport.
Responsibilities
Identify, build, and manage relationships with nephrology KTLs
Implement KTL Engagement Plans in close collaboration with cross functional colleagues in the field and at headquarters.
Lead the execution of regional insights meetings through identification and engagement of key advisors
Support advisory boards and strategic council activities and meetings including nominating potential new members
Plan and execute national and regional conferences with a focus on setting up meaningful KTL engagements for senior leaders
Monitor trends and insights about current and future treatment patterns that may impact the commercial strategy and provide feedback for consideration
Work with KTLs to gain and synthesize feedback in support of commercial projects
Deliver key customer insights on strategy, tactics, messaging, and program execution in partnership with marketing and other headquarter based teams
Collaborate with other field based roles (sales, medical, access, etc.) to optimize engagement and maximize insight generation
Model and instill a culture of compliance focused on ethics and integrity in all we do
Qualifications
Required: Bachelor's degree
Required: Typically requires 10+ years of experience in healthcare / biopharmaceuticals, or an equivalent combination of experience and education
Required: Nephrology experience
Required: Previous experience as a Thought Leader Liaison or Regional Marketing Lead
Required: Rare disease / specialty product launch experience
Required: Experience working in highly competitive markets
Required: Valid driver’s license and in good standing
Skills
Customer focus with strong knowledge of KTL engagement practices
Clinical, technical, and scientific aptitude in complex disease states
Demonstrated ability to execute against strategic and tactical plans under short timelines
Highly effective communication skills (verbal, written, presentation)
Self-driven with strong organizing and planning skills
Highly collaborative with the ability to manage multiple projects simultaneously
Additional Requirements
Approximately 60-80% domestic travel throughout the US, some weekends included
Residency in the territory and proximity to an airport
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Responsibilities
Identify, build, and manage relationships with nephrology KTLs
Implement KTL Engagement Plans in close collaboration with cross functional colleagues in the field and at headquarters.
Lead the execution of regional insights meetings through identification and engagement of key advisors
Support advisory boards and strategic council activities and meetings including nominating potential new members
Plan and execute national and regional conferences with a focus on setting up meaningful KTL engagements for senior leaders
Monitor trends and insights about current and future treatment patterns that may impact the commercial strategy and provide feedback for consideration
Work with KTLs to gain and synthesize feedback in support of commercial projects
Deliver key customer insights on strategy, tactics, messaging, and program execution in partnership with marketing and other headquarter based teams
Collaborate with other field based roles (sales, medical, access, etc.) to optimize engagement and maximize insight generation
Model and instill a culture of compliance focused on ethics and integrity in all we do
Qualifications
Required: Bachelor's degree
Required: Typically requires 10+ years of experience in healthcare / biopharmaceuticals, or an equivalent combination of experience and education
Required: Nephrology experience
Required: Previous experience as a Thought Leader Liaison or Regional Marketing Lead
Required: Rare disease / specialty product launch experience
Required: Experience working in highly competitive markets
Required: Valid driver’s license and in good standing
Skills
Customer focus with strong knowledge of KTL engagement practices
Clinical, technical, and scientific aptitude in complex disease states
Demonstrated ability to execute against strategic and tactical plans under short timelines
Highly effective communication skills (verbal, written, presentation)
Self-driven with strong organizing and planning skills
Highly collaborative with the ability to manage multiple projects simultaneously
Additional Requirements
Approximately 60-80% domestic travel throughout the US, some weekends included
Residency in the territory and proximity to an airport
#J-18808-Ljbffr