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Technical Writer

Dot Compliance Ltd, Chicago, Illinois, United States

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## Technical WriterIL#### Who we’re looking forWe are seeking a self-motivated talented and detail-oriented Technical Writer to join our dynamic team.**Key Responsibilities:*** Collaborate closely with cross-functional teams including Product Management, Professional Services, and subject matter experts to produce high-quality technical documentation and Videos.* Create, update, and maintain comprehensive documentation including guides, release notes, knowledge articles and other tutorials.* Keep documentation up to date with each software release, incorporating new features and enhancements.* Conduct regular reviews of existing documentation to ensure accuracy, relevance, and adherence to the latest product developments.* Translate complex technical information into user-friendly documentation for diverse audiences, ensuring clarity, accuracy, and adherence to industry standards.* Conduct thorough research and gather necessary information from various sources to produce accurate and up-to-date content.* Work within project timelines to deliver documentation that aligns with product releases and updates.* Manage all customer-facing related content to be published in Dot’s knowledge base.**Qualifications and Skills:*** Proficient in English reading and writing* Proven experience as a Technical Writer in a SaaS or technology-focused environment.* Tech Savy, a Self-Learner, with a solid understanding of software application principles, likes to learn and explore functional system capabilities on their own.* Exceptional writing and editing skills with a keen eye for detail and the ability to simplify complex concepts.* Familiarity with the life science industry, understanding of industry-specific terminology, and concepts (experience in life science is highly desirable).* Knowledge or experience with Quality Management Systems (QMS) and related documentation is a significant advantage.* Proficiency in documentation tools and technologies* Strong communication and interpersonal skills with the ability to collaborate effectively in a team environment.* Independent, drive own work.* Knowledge of Salesforce – an advantage #J-18808-Ljbffr