Overview
We Are: Accenture is looking for passionate AWS cloud developers and AWS solutions architects to join our AWS Practice. You will help drive innovation, build differentiated solutions, and define new customer experiences for our customers and their customers. You’ll work with smart people across our industry, specialist organizations, and technology groups to help our customers get the most out of AWS in their cloud journey. The AWS Practice within Accenture is home to our deepest AWS experts and supports Accenture’s more than 1,500 certified AWS architects. The group is responsible for Accenture’s most complex AWS projects and provides our delivery capability for the Accenture AWS Business Group (AABG). Choosing Accenture and the AWS Practice will take your AWS experience and skills to the next level and allow you to work in an innovative and collaborative environment. At Accenture, you can lead the world’s largest enterprises on the path to native cloud transformation and serverless, on the leading edge of cloud. Join Accenture and help transform leading organizations and communities around the world. The scale of our capabilities and client engagements provides an unparalleled opportunity to grow and advance. Choose Accenture and make delivering innovative work part of your extraordinary career. Learn more about our AABG and AWS at Accenture here: approximately https://www.accenture.com/us-en/service-aws-cloud You Are
A seasoned technology leader with deep expertise in Amazon Connect and the AWS ecosystem, responsible for driving contact center modernization initiatives with a proven ability to lead cross-functional teams, deliver enterprise-grade solutions, and enhance customer experience through scalable, secure, and intelligent cloud contact center platforms. You are ready to lead the end-to-end delivery of Amazon Connect-based contact center solutions and oversee design, architecture, and implementation across AWS services such as Lambda, Lex, S3, and Contact Lens. Ready to lead the design, development, and delivery of scalable Amazon Connect-based contact center solutions. Oversee technical execution, mentor development teams, and ensure alignment with business goals. Collaborate with cross-functional stakeholders to drive innovation, maintain compliance, and optimize customer experience through AWS services such as Lambda, Lex, and Contact Lens. The Work
Team Leadership: Drive end-to-end ownership of a team responsible for the design, development, and implementation of cloud-based contact center transformation initiatives, leveraging platform-led solutions across enterprise environments. Business Development: Lead and manage proposal responses to client RFPs and RFIs across multiple market units, ensuring a robust and continuous pipeline of strategic opportunities and transformation projects. Market Engagement: Collaborate with market unit leaders to identify emerging client demands, define talent requirements, and align capability development with business needs in terms of skill, scale, and specialization. Talent & Practice Growth: Build and expand the practice by actively participating in talent acquisition, while also nurturing, mentoring, and upskilling current team members to meet evolving technology and client demands. Project Delivery Excellence: Lead delivery of complex contact center transformation programs by engaging with clients and internal teams for solution design, requirement analysis, design workshops, backlog grooming, and delivering regular demos to stakeholders. Travel may be required for role. Travel varies from 0-100% depending on client requirements. Here’s What You Need
Minimum of 10 years hands-on experience with Amazon Connect Contact Center. Deep expertise on Amazon Connect product features and contact center related to AWS services like Lex, Pinpoint, Transcribe, and Comprehend. Minimum of 7 years AWS Cloud platform and services with Solution Architect skills. Minimum of 7 years program/people management experience. Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience (minimum 12 years). If an Associate’s degree, 6 years of work experience. Minimum of 7 years experience with the following: AWS contact center, Amazon Connect flows, AWS Lambda, API Gateway, DynamoDB, S3, CloudWatch, IAM policies, AWS Lex. In-depth knowledge of contact center KPIs, call flows, IVRs, agent routing, queue logic, callback handling, and escalation processes. Professional and Technical Skills Seasoned techno-functional professional with significant experience working on a large-scale business/operational transformation project. Good understanding of the contact center technology landscape. Bonus Points If You Have
Amazon Connect Lens, Amazon Bedrock or Kendra, CI/CD & IaC (Infrastructure as Code), DevOps Compensation at Accenture varies depending on a wide array of factors. A reasonable compensation range is provided in job postings where applicable, and local law may apply. This posting is expected to be live for at least 3 days from 02/17/2026. Accenture offers a market-competitive benefits package, including medical, dental, vision, life, disability coverage, 401(k), bonuses, holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture Equal Employment Opportunity and Other Statements
Accenture is an Equal Employment Opportunity (EEO) and Affirmative Action Employer. We publish policies on accommodation, employment eligibility, and disclosure. If you require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. For accommodation needs or questions, please contact the recruiting team. Applicants for employment must have work authorization in the United States. Certain positions may require sponsorship. Other employment statements regarding equal opportunity, privacy, and data usage apply.
#J-18808-Ljbffr
We Are: Accenture is looking for passionate AWS cloud developers and AWS solutions architects to join our AWS Practice. You will help drive innovation, build differentiated solutions, and define new customer experiences for our customers and their customers. You’ll work with smart people across our industry, specialist organizations, and technology groups to help our customers get the most out of AWS in their cloud journey. The AWS Practice within Accenture is home to our deepest AWS experts and supports Accenture’s more than 1,500 certified AWS architects. The group is responsible for Accenture’s most complex AWS projects and provides our delivery capability for the Accenture AWS Business Group (AABG). Choosing Accenture and the AWS Practice will take your AWS experience and skills to the next level and allow you to work in an innovative and collaborative environment. At Accenture, you can lead the world’s largest enterprises on the path to native cloud transformation and serverless, on the leading edge of cloud. Join Accenture and help transform leading organizations and communities around the world. The scale of our capabilities and client engagements provides an unparalleled opportunity to grow and advance. Choose Accenture and make delivering innovative work part of your extraordinary career. Learn more about our AABG and AWS at Accenture here: approximately https://www.accenture.com/us-en/service-aws-cloud You Are
A seasoned technology leader with deep expertise in Amazon Connect and the AWS ecosystem, responsible for driving contact center modernization initiatives with a proven ability to lead cross-functional teams, deliver enterprise-grade solutions, and enhance customer experience through scalable, secure, and intelligent cloud contact center platforms. You are ready to lead the end-to-end delivery of Amazon Connect-based contact center solutions and oversee design, architecture, and implementation across AWS services such as Lambda, Lex, S3, and Contact Lens. Ready to lead the design, development, and delivery of scalable Amazon Connect-based contact center solutions. Oversee technical execution, mentor development teams, and ensure alignment with business goals. Collaborate with cross-functional stakeholders to drive innovation, maintain compliance, and optimize customer experience through AWS services such as Lambda, Lex, and Contact Lens. The Work
Team Leadership: Drive end-to-end ownership of a team responsible for the design, development, and implementation of cloud-based contact center transformation initiatives, leveraging platform-led solutions across enterprise environments. Business Development: Lead and manage proposal responses to client RFPs and RFIs across multiple market units, ensuring a robust and continuous pipeline of strategic opportunities and transformation projects. Market Engagement: Collaborate with market unit leaders to identify emerging client demands, define talent requirements, and align capability development with business needs in terms of skill, scale, and specialization. Talent & Practice Growth: Build and expand the practice by actively participating in talent acquisition, while also nurturing, mentoring, and upskilling current team members to meet evolving technology and client demands. Project Delivery Excellence: Lead delivery of complex contact center transformation programs by engaging with clients and internal teams for solution design, requirement analysis, design workshops, backlog grooming, and delivering regular demos to stakeholders. Travel may be required for role. Travel varies from 0-100% depending on client requirements. Here’s What You Need
Minimum of 10 years hands-on experience with Amazon Connect Contact Center. Deep expertise on Amazon Connect product features and contact center related to AWS services like Lex, Pinpoint, Transcribe, and Comprehend. Minimum of 7 years AWS Cloud platform and services with Solution Architect skills. Minimum of 7 years program/people management experience. Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience (minimum 12 years). If an Associate’s degree, 6 years of work experience. Minimum of 7 years experience with the following: AWS contact center, Amazon Connect flows, AWS Lambda, API Gateway, DynamoDB, S3, CloudWatch, IAM policies, AWS Lex. In-depth knowledge of contact center KPIs, call flows, IVRs, agent routing, queue logic, callback handling, and escalation processes. Professional and Technical Skills Seasoned techno-functional professional with significant experience working on a large-scale business/operational transformation project. Good understanding of the contact center technology landscape. Bonus Points If You Have
Amazon Connect Lens, Amazon Bedrock or Kendra, CI/CD & IaC (Infrastructure as Code), DevOps Compensation at Accenture varies depending on a wide array of factors. A reasonable compensation range is provided in job postings where applicable, and local law may apply. This posting is expected to be live for at least 3 days from 02/17/2026. Accenture offers a market-competitive benefits package, including medical, dental, vision, life, disability coverage, 401(k), bonuses, holidays, and paid time off. See more information on our benefits here: U.S. Employee Benefits | Accenture Equal Employment Opportunity and Other Statements
Accenture is an Equal Employment Opportunity (EEO) and Affirmative Action Employer. We publish policies on accommodation, employment eligibility, and disclosure. If you require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. For accommodation needs or questions, please contact the recruiting team. Applicants for employment must have work authorization in the United States. Certain positions may require sponsorship. Other employment statements regarding equal opportunity, privacy, and data usage apply.
#J-18808-Ljbffr