Senior Customer Success Leader: Data-Driven Engagement

A leading technology services company is seeking a Senior Customer Success Specialist to enhance customer engagement after sales. This role involves driving customer satisfaction and mentoring junior specialists. The ideal candidate will have 3-5 years in a customer-facing role, excellent communication skills, and familiarity with tools like Salesforce and Jira. Responsibilities include managing relationships, analyzing customer metrics and collaborating across teams to ensure customer success. This position is based in Redmond, WA, and offers a comprehensive benefits package. #J-18808-Ljbffr