Retail Sales Associate Job Description
As a Retail Sales Associate, your job is to help customers have a great experience. You will help them buy jewelry through different ways: in-person visits, phone calls, or online chats. You will help customers find the best jewelry from our luxury collection. By meeting sales goals in a busy environment, you will create special experiences for our customers during important moments in our lives. About the Job
Help customers make choices about jewelry during appointments and in-store visits. Make sure they have a memorable experience. Manage many customer inquiries through email, chat, and phone calls. Help customers feel valued and provide excellent service. Greet and assist customers when they arrive to create a friendly experience. After a sale, help customers with pick-ups, exchanges, resizing, and any questions they have. Call customers to confirm their showroom appointments and answer any questions they might have before visiting. Read customer feedback and online reviews to improve the shopping experience. Ensure safety and security in our showroom by following policies. Open or close the showroom and waiting area as needed. Use our system to keep track of your work and communicate with your team. Promote our mission of making the jewelry industry more sustainable and caring. Requirements
A passion for helping customers. You love going the extra mile to make every customer happy. A desire to exceed goals. You enjoy challenges and aim to do better than your sales targets. Attention to detail. You know little things matter when it comes to important moments for customers. You have a passion for doing things right in a fast-paced job. Good communication skills. You interact well with customers and teammates, whether face-to-face, over email, or in chat. Team player. You believe working together is essential to improve the jewelry industry.
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As a Retail Sales Associate, your job is to help customers have a great experience. You will help them buy jewelry through different ways: in-person visits, phone calls, or online chats. You will help customers find the best jewelry from our luxury collection. By meeting sales goals in a busy environment, you will create special experiences for our customers during important moments in our lives. About the Job
Help customers make choices about jewelry during appointments and in-store visits. Make sure they have a memorable experience. Manage many customer inquiries through email, chat, and phone calls. Help customers feel valued and provide excellent service. Greet and assist customers when they arrive to create a friendly experience. After a sale, help customers with pick-ups, exchanges, resizing, and any questions they have. Call customers to confirm their showroom appointments and answer any questions they might have before visiting. Read customer feedback and online reviews to improve the shopping experience. Ensure safety and security in our showroom by following policies. Open or close the showroom and waiting area as needed. Use our system to keep track of your work and communicate with your team. Promote our mission of making the jewelry industry more sustainable and caring. Requirements
A passion for helping customers. You love going the extra mile to make every customer happy. A desire to exceed goals. You enjoy challenges and aim to do better than your sales targets. Attention to detail. You know little things matter when it comes to important moments for customers. You have a passion for doing things right in a fast-paced job. Good communication skills. You interact well with customers and teammates, whether face-to-face, over email, or in chat. Team player. You believe working together is essential to improve the jewelry industry.
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