Customer Relations Representative - State Farm Agent Team Member
Aaron Seitz - State Farm Agent, Lansing, Michigan, United States
Job Description
Job Description
Benefits
License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
About Our Agency Our agency opened in April 2012 and has grown into a strong team of 6. We pride ourselves on maintaining a culture that is both fun and family oriented, where team members feel supported personally and professionally. Work-life balance is important here, so we offer flexibility to ensure no one has to miss important family events.
Beyond the office, were actively involved in our community through charity work and sporting events, giving back to the people and organizations that make our community special. Were looking for someone who values teamwork, enjoys a positive and family-focused atmosphere, and is excited to be part of an agency that works hard while making a difference.
Role Description As a Customer Relations Representative - State Farm Agent Team Member with Aaron Seitz - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Responsibilities
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
Qualifications
Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
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Benefits
License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
About Our Agency Our agency opened in April 2012 and has grown into a strong team of 6. We pride ourselves on maintaining a culture that is both fun and family oriented, where team members feel supported personally and professionally. Work-life balance is important here, so we offer flexibility to ensure no one has to miss important family events.
Beyond the office, were actively involved in our community through charity work and sporting events, giving back to the people and organizations that make our community special. Were looking for someone who values teamwork, enjoys a positive and family-focused atmosphere, and is excited to be part of an agency that works hard while making a difference.
Role Description As a Customer Relations Representative - State Farm Agent Team Member with Aaron Seitz - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Responsibilities
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
Qualifications
Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
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