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Marketing Manager

White Rock Medical Center, Dallas, Texas, United States, 75215

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Job Description Job Title: Marketing Manager

Location: White Rock Medical Center – Dallas, TX

Job Type: Full-Time, on-site

About Us:

White Rock Medical Center is a community-focused healthcare provider committed to delivering exceptional care and strengthening relationships with our patients and neighbors. We’re expanding our team with a Marketing Manager who can set strategy and roll up their sleeves—partnering closely with our entry-level Marketing & Communications Coordinator to elevate our brand, grow patient volume, and deepen community engagement.

Position Summary:

The Marketing Manager is a player-coach responsible for building and executing the hospital’s integrated marketing strategy while directly supervising the Marketing & Communications Coordinator. This leader will combine high-level planning (annual plans, budgets, channel strategy, vendor selection) with day-to-day execution (campaign builds, content editing, event support, and analytics), ensuring efforts are HIPAA-compliant, data-driven, and aligned with organizational priorities.

Key Responsibilities:

Leadership & People Management:

Directly manage the Marketing & Communications Coordinator: set goals, provide coaching, review work, and develop skills.

Build lightweight processes and standards (briefs, calendars, templates).

Strategy & Planning:

Own annual and quarterly marketing plans for service lines and community programs.

Develop and present budget proposals, forecasts, and ROI models.

Establish brand governance and content guidelines.

Hands-On Execution:

Partner with Coordinator to create and publish content across web, social, and email.

Lead community outreach programs and health fairs.

Manage vendor relationships and negotiate contracts.

Data, CRM & Measurement:

Define KPIs and dashboards for patient acquisition and engagement.

Run A/B tests and optimize funnels.

Compliance & Reputation:

Ensure HIPAA-compliant marketing practices.

Support reputation management and crisis communications.

Benefits:

Health, dental, and vision insurance

Paid time off and holidays

Professional development opportunities

Retirement plan options

Requirements:

Qualifications:

Bachelor’s degree in Marketing, Communications, Business, or related field.

A minimum of 3-5 years of progressive marketing experience in a hospital setting.

Demonstrated success in leading small teams and hands-on execution.

Proficiency with marketing tools (CRM, email, social, SEO/SEM, analytics).

Exceptional writing, editing, and project management skills.

Preferred Skills:

Experience with CRM systems and analytics tools.

Experience proving ROI for campaigns.

Familiarity with HIPAA-compliant workflows; PR experience.

Bilingual (English/Spanish) is a plus.

MBA, MPH, or relevant certifications a plus.

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