Customer Account Specialist (Midshift)
USCS is dedicated to advancing, innovating, and serving companies seeking "Best in Service", facilities, and logistics in the cold chain. We are an employee-focused, equal opportunity employer and would love to have you join our team. The job details include working closely with the CAS Lead/CAS Supervisor and the local USCS management team. This individual will consistently contribute to USCS's key performance areas, including sales, customer satisfaction, cost controls, productivity, accuracy, safety, and sanitation, while maintaining a positive work environment. Focused on continuous improvement, this position assists in the oversight and/or contributes to the planning, development and implementation of all office procedures and activities required to meet customer and administrative support requirements, striving to exceed USCS's facility and Company goals. The job specifics include: Location, Department and Work Hours: Tulare North, Customer Accounts, M-F 11AM - 7:30PM (OT + Weekends May Vary) Reports To: Plant Superintendent, Assistant Superintendent, Customer Accounts Manager, Customer Accounts Supervisors, Customer Account Lead Travel Amount: NA Job Type, EEO, and Job Code: Full-Time, Non-Exempt What we are looking for includes: High School Diploma, GED or equivalent 1 to 3 years preferred. Excellent communication skills, written and oral. PC, leadership and planning skills helpful. Experience in AS400, SAP, Word, Excel and PowerPoint preferred. Experience with warehouse paperwork preferred. Other abilities you will need to have include: May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities Stand and walk for extended periods. Use hands to handle objects, tools, or controls. Attention to detail. Effective communication, vision, and hearing are essential for safety and productivity. Operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment as required. Overtime availability is essential due to demand. Operate a registered motor vehicle if apart of daily tasks. Engage in frequent personal interaction and communication. Possess strong arithmetic and reading skills. Follow verbal instructions, written instructions, and company policies. Be a self-starter, able to work independently and coordinate with others. Thrive in a fast-paced environment, managing stress and meeting productivity guidelines. The standard details include: Maintain a professional demeanor in appearance and communications at all times. Participate in staff and/or customer meetings as required. Take initiative to prevent non-conformities related to product, process, and quality systems. Identify and report any issues related to product, processes, and/or quality. Propose and implement solutions through appropriate channels. Ensure solutions are effectively implemented. Follow posted security procedures at all times while in the building. Participate in safety and educational training programs. What's in it for you includes: 401K and Educational Assistance after 1 year. Blue Cross Blue Shield available after 30 days of service, if elected. Company Life Insurance. A variety of additional benefits and perks. Additional information includes: This job description may not encompass all tasks necessary to complete the role. Job functions may vary based on the area of operation. This description outlines the most common tasks required for the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. Pay Range: $20.00 - $23.50
USCS is dedicated to advancing, innovating, and serving companies seeking "Best in Service", facilities, and logistics in the cold chain. We are an employee-focused, equal opportunity employer and would love to have you join our team. The job details include working closely with the CAS Lead/CAS Supervisor and the local USCS management team. This individual will consistently contribute to USCS's key performance areas, including sales, customer satisfaction, cost controls, productivity, accuracy, safety, and sanitation, while maintaining a positive work environment. Focused on continuous improvement, this position assists in the oversight and/or contributes to the planning, development and implementation of all office procedures and activities required to meet customer and administrative support requirements, striving to exceed USCS's facility and Company goals. The job specifics include: Location, Department and Work Hours: Tulare North, Customer Accounts, M-F 11AM - 7:30PM (OT + Weekends May Vary) Reports To: Plant Superintendent, Assistant Superintendent, Customer Accounts Manager, Customer Accounts Supervisors, Customer Account Lead Travel Amount: NA Job Type, EEO, and Job Code: Full-Time, Non-Exempt What we are looking for includes: High School Diploma, GED or equivalent 1 to 3 years preferred. Excellent communication skills, written and oral. PC, leadership and planning skills helpful. Experience in AS400, SAP, Word, Excel and PowerPoint preferred. Experience with warehouse paperwork preferred. Other abilities you will need to have include: May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities Stand and walk for extended periods. Use hands to handle objects, tools, or controls. Attention to detail. Effective communication, vision, and hearing are essential for safety and productivity. Operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment as required. Overtime availability is essential due to demand. Operate a registered motor vehicle if apart of daily tasks. Engage in frequent personal interaction and communication. Possess strong arithmetic and reading skills. Follow verbal instructions, written instructions, and company policies. Be a self-starter, able to work independently and coordinate with others. Thrive in a fast-paced environment, managing stress and meeting productivity guidelines. The standard details include: Maintain a professional demeanor in appearance and communications at all times. Participate in staff and/or customer meetings as required. Take initiative to prevent non-conformities related to product, process, and quality systems. Identify and report any issues related to product, processes, and/or quality. Propose and implement solutions through appropriate channels. Ensure solutions are effectively implemented. Follow posted security procedures at all times while in the building. Participate in safety and educational training programs. What's in it for you includes: 401K and Educational Assistance after 1 year. Blue Cross Blue Shield available after 30 days of service, if elected. Company Life Insurance. A variety of additional benefits and perks. Additional information includes: This job description may not encompass all tasks necessary to complete the role. Job functions may vary based on the area of operation. This description outlines the most common tasks required for the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. Pay Range: $20.00 - $23.50