Lead Customer Service Representative
Best Friends Pet Care, Gaithersburg, Maryland, United States, 20877
Lead Customer Service Representative
Gaithersburg MD (GAI16) - Gaithersburg, MD 20878 Overview
Salary Range $17.00 - $17.00 Hourly Level Experienced Position Type Part Time Job Shift Day Education Level High School Travel Percentage Negligible Category Admin - Clerical Description
Our leader of the pack when it comes to pet parent engagement, focused on maintaining top-notch experiences for all of our human and pet guests. We are an employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have over 80 locations in twenty-six states coast-to-coast and have been in business for 30 years. If you are looking for a company in which you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you! We offer: Health, dental, vision, life insurance, STD/LTD, 401K with company matching ESOP - Employee Stock Ownership Plan (100% company paid) Paid vacation Pet supply and service discounts and more! Responsibilities: Main lobby operations
check-ins, check-outs, guest visits and tours, answering general questions Answering and handling calls in a professional manner Maintaining cleanliness Scheduling File maintenance Data entry Qualifications & Requirements
Required education: High school or equivalent Required experience: Customer Service: 1 year Essential Job Functions: Main lobby operations
check-ins, check-outs, guest visits and tours, answering general questions Answering and handling calls in a professional manner Maintaining cleanliness Scheduling File maintenance Data entry Requirements: Able to work evenings, weekends, and holidays 1 year customer service experience preferred Computer skills Timekeeping Excellent organizational skills Able to utilize multi-line phone Strong communication skills Able to lift 40 lbs. Able to stand for up to 8 hours a day Able to handle dogs on leashes Display professional manner at all times
Gaithersburg MD (GAI16) - Gaithersburg, MD 20878 Overview
Salary Range $17.00 - $17.00 Hourly Level Experienced Position Type Part Time Job Shift Day Education Level High School Travel Percentage Negligible Category Admin - Clerical Description
Our leader of the pack when it comes to pet parent engagement, focused on maintaining top-notch experiences for all of our human and pet guests. We are an employee-owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have over 80 locations in twenty-six states coast-to-coast and have been in business for 30 years. If you are looking for a company in which you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you! We offer: Health, dental, vision, life insurance, STD/LTD, 401K with company matching ESOP - Employee Stock Ownership Plan (100% company paid) Paid vacation Pet supply and service discounts and more! Responsibilities: Main lobby operations
check-ins, check-outs, guest visits and tours, answering general questions Answering and handling calls in a professional manner Maintaining cleanliness Scheduling File maintenance Data entry Qualifications & Requirements
Required education: High school or equivalent Required experience: Customer Service: 1 year Essential Job Functions: Main lobby operations
check-ins, check-outs, guest visits and tours, answering general questions Answering and handling calls in a professional manner Maintaining cleanliness Scheduling File maintenance Data entry Requirements: Able to work evenings, weekends, and holidays 1 year customer service experience preferred Computer skills Timekeeping Excellent organizational skills Able to utilize multi-line phone Strong communication skills Able to lift 40 lbs. Able to stand for up to 8 hours a day Able to handle dogs on leashes Display professional manner at all times