Insurance Customer Service Representative
San Antonio Staffing, San Antonio, Texas, United States, 78201
Customer Service Specialist (Contract-to-Hire)
Locations: Omaha, NE (On-site) San Antonio, TX (On-site
license required) Pay: $19.00/hr
Unlicensed $21.47/hr
Licensed Start Date: March 2nd, 2026 Duration: 4-month contract-to-hire About the Role Join a fast-growing, tech-first business insurance provider that's redefining how small businesses get coverage. This is a true inbound customer service role. You'll support existing customers and respond to inbound inquiries from small business owners who have applied online or are calling for assistance. If you enjoy helping customers, solving problems, and working in a collaborative, growth-oriented environment, this role is for you. What You'll Do Provide prompt, professional support with a focus on one-call resolution Handle inbound calls and follow up on online applications Assist customers with policy questions related to coverage, billing, and general clarification Accurately document interactions and enter inbound leads in a timely manner Navigate multiple systems while multitasking between calls, documentation, and follow-ups Contribute to a team-focused culture centered on customer satisfaction, retention, and growth What We're Looking For Required: Customer service or call center experience Comfort handling inbound calls and working across multiple systems Strong communication, problem-solving, and organizational skills Dependability and a team-first mindset Preferred: Insurance customer service experience (not required) Associate's degree required if non-licensed Active insurance license
required in San Antonio Preferred but not required in Omaha Job Type & Location This is a Contract to Hire position based out of San Antonio, TX. Pay and Benefits The pay range for this position is $19.00 - $21.47/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in San Antonio, TX. Application Deadline This position is anticipated to close on Mar 2, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Locations: Omaha, NE (On-site) San Antonio, TX (On-site
license required) Pay: $19.00/hr
Unlicensed $21.47/hr
Licensed Start Date: March 2nd, 2026 Duration: 4-month contract-to-hire About the Role Join a fast-growing, tech-first business insurance provider that's redefining how small businesses get coverage. This is a true inbound customer service role. You'll support existing customers and respond to inbound inquiries from small business owners who have applied online or are calling for assistance. If you enjoy helping customers, solving problems, and working in a collaborative, growth-oriented environment, this role is for you. What You'll Do Provide prompt, professional support with a focus on one-call resolution Handle inbound calls and follow up on online applications Assist customers with policy questions related to coverage, billing, and general clarification Accurately document interactions and enter inbound leads in a timely manner Navigate multiple systems while multitasking between calls, documentation, and follow-ups Contribute to a team-focused culture centered on customer satisfaction, retention, and growth What We're Looking For Required: Customer service or call center experience Comfort handling inbound calls and working across multiple systems Strong communication, problem-solving, and organizational skills Dependability and a team-first mindset Preferred: Insurance customer service experience (not required) Associate's degree required if non-licensed Active insurance license
required in San Antonio Preferred but not required in Omaha Job Type & Location This is a Contract to Hire position based out of San Antonio, TX. Pay and Benefits The pay range for this position is $19.00 - $21.47/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in San Antonio, TX. Application Deadline This position is anticipated to close on Mar 2, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.