Wireless Sales Advisor

Sky Nova is a Cleveland-based direct sales and business firm seeking a Wireless Sales Advisor. As our designated Wireless Sales Advisor, you will support the sales pipeline and handle enrollments while ensuring customer satisfaction. The Wireless Sales Advisor will support sales development while emphasizing the benefits of our services. You will also gain the opportunity to undergo training that will empower you with sales and customer service strategies that will help drive real impact. As a Wireless Sales Advisor at Sky Nova, you will represent AT&T by educating customers on wireless plans, devices, and service options that best fit their needs. This role focuses on consultative selling, relationship-building, and delivering a seamless enrollment experience while upholding AT&T brand standards. You’ll work in a team-oriented environment where performance, professionalism, and customer satisfaction are key drivers of success.

Role Responsibilities of the Wireless Sales Advisor

Support direct sales outreach while identifying opportunities to expand sales

Conduct enrollment consultations and preparing tailored recommendations for customers

Guiding and educating customers on current service offerings and their value

Use CRM tools to register account activations and upgrades to ensure transparency and updated customer records

Participate in sales development workshops, market research and enhancing sales strategies

Collaborate with fellow Wireless Sales Advisors with the aim of achieving team goals

Engage in ongoing training in order to learn best customer service practises and sales techniques