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Order Entry Clerk

Milwaukee Tool Group, Greenwood, Indiana, United States, 46142

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Job Description The Order Entry Clerk I is responsible for receiving and entering customer orders. The primary duties and responsibilities will be to perform work in accordance to the essential job activities.

Duties And Responsibilities

Receive, enter and process customer orders.

Process scrap orders.

Disposition and distribution of denied warranties and customer approved orders.

Daily log updates.

Production reporting.

Assist with training as needed.

Identify, assist, and troubleshoot with technicians, management and customers with order investigations as needed.

Sort and distribute incoming product.

Ship confirmation of orders.

Assist with denied warranties as needed.

Practice 5S and safety.

Take appropriate corrective action for continuous quality improvement and customer satisfaction.

Able to react to change effectively and handle other tasks as assigned, including working other shifts as needed.

Education And Experience Requirements

High School or GED diploma required

Proficient in Microsoft Office

Basic math and computer skills required

Excellent 10 key and typing skills

Fluency in English with strong communication skills, written and oral

The successful candidate may be required to consent to pre-employment screenings (e.g., background check and/or substance abuse screening) and meet company standards as a condition of employment.

Physical and Weightlifting Demands

Standing for long periods of time

Repetitive motion

Must be able to lift up to 30 pounds

The physical and weightlifting demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Internal Qualifications

No final warnings

No more than 6 attendance points

Must meet production goal previous 90 days.

Must meet quality goal for previous 90 days if applicable.

Must be in current role for 90 days, post training.

Milwaukee Tool is an equal opportunity employer.

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