Flooring Sales Specialist
Whitt Carpet One Floor and Home, Virginia, Minnesota, United States, 55792
We are a flourishing residential and commercial flooring team eager to find our next Retail Flooring Specialist who will embrace our values and deliver exceptional customer care. Family values are important to us and we value our coworkers as family. While construction and construction-related customer service can be trying at times, we strive to operate in a relaxed and somewhat casual environment where Whitt Carpet One Floor & Home serves as our safe haven. We work as a team, always willing to help one another. We offer enhanced training on products, installation, and customer service through our relationships with vendors/manufacturers and with access to a world class online university from CCA Global.
Job Location: Salem, Virginia
About the Role Our Retail Flooring & Design Specialists offer exceptional design skills combined with extensive product knowledge to assist clients through the process of securing the perfect flooring for their home. Whether that interaction occurs in our showroom or in their home, the objective is always to provide helpful assistance to make the customers' buying decision easier.
Responsibilities
Greet customers in the showroom and help them determine the best floor for their needs and wants
Assist customers with their flooring choice through decorating and design advice
Provide exceptional communication from point of sale thru completion of installation
Ability to Schedule appointments and drive to customers’ homes for measurements/sample drop-offs, etc.
Ability to Measure rooms and sketch layouts for customers’ projects
Calculate estimates and present to clients
Write sales orders and process the necessary paperwork for the orders
Build client relationships – create customers for LIFE!
Ask clients for referrals and online reviews
Develop and drive new business by means of networking events such as those held by the local chambers of commerce and home builder association
Report daily inbound web/showroom/phone traffic, home visits, quotes, and sales
Maintain showroom readiness
Stay current with product knowledge and warranties
Work a pre-determined schedule, including every other Saturday and rotating holidays
Receive payments and stay up to date with Carpet One’s financing program
Qualifications
Associate degree or higher in Interior Design or Business Administration/Management is preferred
4 years Inside/Outside Sales is preferred
2 years Interior Design is preferred
2 years Customer Service is required
Required Skills
A history of demonstrated success in assisting customers through the selling process – preferably in flooring/interior finishes
A passion for developing and maintaining lifelong client relationships
An enthusiasm for design, decorating, and creating a space that clients will fall in love with (and post on social media)
Ability and desire to learn our operating system including mobile components
Willingness to complete our product and sales training to become a Carpet One Five Diamond Certified Floor & Home Consultant
Proficiency in Microsoft Office, Android, and Apple iOS systems
Display high energy with a positive attitude and desire to exceed expectations
Excellent oral, written, and interpersonal communication skills
Professionalism, to include dependability, accountability, punctuality, organization, and planning
Pay Range & Compensation: Retail Flooring & Design Specialists can achieve
$60,000–$75,000 OTE , driven by sales performance, with no cap on earnings.
Equal Opportunity Statement We are committed to diversity and inclusivity.
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Job Location: Salem, Virginia
About the Role Our Retail Flooring & Design Specialists offer exceptional design skills combined with extensive product knowledge to assist clients through the process of securing the perfect flooring for their home. Whether that interaction occurs in our showroom or in their home, the objective is always to provide helpful assistance to make the customers' buying decision easier.
Responsibilities
Greet customers in the showroom and help them determine the best floor for their needs and wants
Assist customers with their flooring choice through decorating and design advice
Provide exceptional communication from point of sale thru completion of installation
Ability to Schedule appointments and drive to customers’ homes for measurements/sample drop-offs, etc.
Ability to Measure rooms and sketch layouts for customers’ projects
Calculate estimates and present to clients
Write sales orders and process the necessary paperwork for the orders
Build client relationships – create customers for LIFE!
Ask clients for referrals and online reviews
Develop and drive new business by means of networking events such as those held by the local chambers of commerce and home builder association
Report daily inbound web/showroom/phone traffic, home visits, quotes, and sales
Maintain showroom readiness
Stay current with product knowledge and warranties
Work a pre-determined schedule, including every other Saturday and rotating holidays
Receive payments and stay up to date with Carpet One’s financing program
Qualifications
Associate degree or higher in Interior Design or Business Administration/Management is preferred
4 years Inside/Outside Sales is preferred
2 years Interior Design is preferred
2 years Customer Service is required
Required Skills
A history of demonstrated success in assisting customers through the selling process – preferably in flooring/interior finishes
A passion for developing and maintaining lifelong client relationships
An enthusiasm for design, decorating, and creating a space that clients will fall in love with (and post on social media)
Ability and desire to learn our operating system including mobile components
Willingness to complete our product and sales training to become a Carpet One Five Diamond Certified Floor & Home Consultant
Proficiency in Microsoft Office, Android, and Apple iOS systems
Display high energy with a positive attitude and desire to exceed expectations
Excellent oral, written, and interpersonal communication skills
Professionalism, to include dependability, accountability, punctuality, organization, and planning
Pay Range & Compensation: Retail Flooring & Design Specialists can achieve
$60,000–$75,000 OTE , driven by sales performance, with no cap on earnings.
Equal Opportunity Statement We are committed to diversity and inclusivity.
#J-18808-Ljbffr