Position: Call Center Representative
Location: Remote, US candidates only
Contract type: Part time/Full time
Company Overview American Bear Nutrition is a leading health and wellness company that specializes in providing high-quality nutritional supplements to help people achieve their fitness and wellness goals. We are dedicated to providing our customers with the best products and customer service in the industry.
Job Overview We are currently seeking a highly motivated and customer-oriented Call Center Representative to join our team. This is a remote position, open to US-based candidates only. As a Call Center Representative, you will be responsible for handling inbound and outbound calls, providing product information, and assisting customers with their inquiries and orders. This is a full-time or part-time contract position with the potential for growth within the company.
Key Responsibilities
Answer incoming calls and respond to customer inquiries in a professional and timely manner
Provide excellent customer service by understanding and addressing customer needs and concerns
Process orders and payments accurately and efficiently
Maintain a high level of product knowledge to effectively answer customer questions and provide product recommendations
Follow up with customers to ensure satisfaction and resolve any issues or concerns
Keep records of customer interactions and transactions
Collaborate with other team members to improve customer service and overall customer experience
Meet or exceed call center metrics and goals
Qualifications
High school diploma or equivalent
Previous customer service experience, preferably in a call center environment
Excellent communication skills, both verbal and written
Strong problem-solving and decision-making skills
Ability to multitask and work in a fast-paced environment
Proficient in Microsoft Office and CRM software
Flexibility to work evenings, weekends, and holidays as needed
Must have a quiet and dedicated workspace for remote work
We Offer
Competitive salary and benefits package
Opportunities for growth and advancement within the company
Comprehensive training and support
Positive and collaborative work environment
Remote work flexibility
If you are a self-starter with a passion for helping others and a strong work ethic, we want to hear from you! Join our team at American Bear Nutrition and be a part of our mission to help people live healthier and happier lives. Apply now!
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Location: Remote, US candidates only
Contract type: Part time/Full time
Company Overview American Bear Nutrition is a leading health and wellness company that specializes in providing high-quality nutritional supplements to help people achieve their fitness and wellness goals. We are dedicated to providing our customers with the best products and customer service in the industry.
Job Overview We are currently seeking a highly motivated and customer-oriented Call Center Representative to join our team. This is a remote position, open to US-based candidates only. As a Call Center Representative, you will be responsible for handling inbound and outbound calls, providing product information, and assisting customers with their inquiries and orders. This is a full-time or part-time contract position with the potential for growth within the company.
Key Responsibilities
Answer incoming calls and respond to customer inquiries in a professional and timely manner
Provide excellent customer service by understanding and addressing customer needs and concerns
Process orders and payments accurately and efficiently
Maintain a high level of product knowledge to effectively answer customer questions and provide product recommendations
Follow up with customers to ensure satisfaction and resolve any issues or concerns
Keep records of customer interactions and transactions
Collaborate with other team members to improve customer service and overall customer experience
Meet or exceed call center metrics and goals
Qualifications
High school diploma or equivalent
Previous customer service experience, preferably in a call center environment
Excellent communication skills, both verbal and written
Strong problem-solving and decision-making skills
Ability to multitask and work in a fast-paced environment
Proficient in Microsoft Office and CRM software
Flexibility to work evenings, weekends, and holidays as needed
Must have a quiet and dedicated workspace for remote work
We Offer
Competitive salary and benefits package
Opportunities for growth and advancement within the company
Comprehensive training and support
Positive and collaborative work environment
Remote work flexibility
If you are a self-starter with a passion for helping others and a strong work ethic, we want to hear from you! Join our team at American Bear Nutrition and be a part of our mission to help people live healthier and happier lives. Apply now!
#J-18808-Ljbffr