Account Manager
Location: Norman, OK (Remote)
Division: Home Comfort
Job Responsibilities
Build relationships with existing customers while expanding growth year‑over‑year.
Discuss all products and programs offered by York Factory Direct to gain more share of wallet.
Teach and coach customers to utilize all program features, encouraging increased sales.
Prospect and recruit customers who fit the York partnership profile, demonstrating why York is an industry leader.
Create custom marketing strategies to help customers grow.
Receive support from market leaders and a marketing manager as needed.
Assist customers in selecting the best York products to meet client needs.
Coaching on selling approach, product specifications, performance and application regulations.
Negotiate prices and terms of sale.
Ensure customers participate in and attend industry‑leading training classes offered locally and virtually.
Leverage local service managers to improve field quality and increase consumer confidence.
Perform to plan.
Set weekly, monthly, quarterly and annual sales goals for overall sales, calls, product mix/segmentation, new dealer registrations, training and other metrics.
Other duties as assigned.
Required Qualifications
High School Diploma or equivalent.
5+ years of HVAC knowledge.
5+ years of customer service experience.
Experience supporting a sales team.
Preferred Qualifications
Proficiency in Windows and Microsoft Office software.
Strong interpersonal, customer relationship and decision‑making skills.
Effective and professional communication and organization skills.
Strong analytical skills and a positive human relations orientation.
Equal Opportunity Employer Bosch is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin or ancestry, age, disability, veteran status, genetic information, or any other protected class.
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Job Responsibilities
Build relationships with existing customers while expanding growth year‑over‑year.
Discuss all products and programs offered by York Factory Direct to gain more share of wallet.
Teach and coach customers to utilize all program features, encouraging increased sales.
Prospect and recruit customers who fit the York partnership profile, demonstrating why York is an industry leader.
Create custom marketing strategies to help customers grow.
Receive support from market leaders and a marketing manager as needed.
Assist customers in selecting the best York products to meet client needs.
Coaching on selling approach, product specifications, performance and application regulations.
Negotiate prices and terms of sale.
Ensure customers participate in and attend industry‑leading training classes offered locally and virtually.
Leverage local service managers to improve field quality and increase consumer confidence.
Perform to plan.
Set weekly, monthly, quarterly and annual sales goals for overall sales, calls, product mix/segmentation, new dealer registrations, training and other metrics.
Other duties as assigned.
Required Qualifications
High School Diploma or equivalent.
5+ years of HVAC knowledge.
5+ years of customer service experience.
Experience supporting a sales team.
Preferred Qualifications
Proficiency in Windows and Microsoft Office software.
Strong interpersonal, customer relationship and decision‑making skills.
Effective and professional communication and organization skills.
Strong analytical skills and a positive human relations orientation.
Equal Opportunity Employer Bosch is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin or ancestry, age, disability, veteran status, genetic information, or any other protected class.
#J-18808-Ljbffr