
Senior Manager, SaaS Implementation & Customer Success
Rippling, San Francisco, California, United States, 94199
A technology company based in San Francisco is seeking a seasoned customer success leader to join their Implementation team. This role requires 5+ years of SaaS experience, strong leadership skills, and a passion for customer satisfaction. Responsibilities include developing a team of Implementation Managers, resolving escalations, and driving customer adoption of key features. The position offers a competitive salary, benefits, and equity, with a hybrid work model emphasizing in-office collaboration.
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