Customer Service Representative - Grass Valley, CA
Motherlodevet, Grass Valley, California, United States, 95949
Customer Service Representative - Grass Valley, CA
Mother Lode Veterinary Hospital is Hiring a Customer Service Representative!
Mother Lode Veterinary Hospital is known for serving our clients and patients with compassion, empathy, and integrity. We are seeking a dedicated, enthusiastic, upbeat Full Time Veterinary Customer Service Representative/Receptionist to join our team.
Why Join Mother Lode Veterinary Hospital? We’re a talented, collaborative, and supportive team with a long history of delivering exceptional patient care and client service. Our hospital prides itself on compassionate, affordable care while practicing cutting edge medicine and surgery. If you’re looking for a positive workplace where your contributions matter, this may be the perfect fit.
Who We’re Looking For
Has a positive, team oriented personality
Communicates clearly and professionally
Excels in a fast paced environment
Is an expert multitasker and creative problem solver
Brings strong customer service skills and a solid knowledge base
Preferred Experience
1+ year as a veterinary receptionist (preferred)
1+ year in customer service (required)
Administrative assistant experience is a plus
Key Responsibilities
The first voice clients hear when they call
The communication bridge between clients, doctors, and staff
The final warm send off clients receive as they leave
You help set the tone for the entire client experience.
Benefits
Flexible approach to compensation that will reflect your skillset and future performance
Health & Welfare
Medical, Dental, and Vision Insurance (full-time only)
Optional Life Insurance, Disability, and Accidental Insurance (full-time only)
EAP with counseling and mental health benefits
DVM Professional Liability Insurance fully covered
Licensure Fees, Professional & Association Dues
Financial Wellbeing
401(k) matching & Roth Retirement Savings Plan
Health Savings Account (full-time only)
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program
Tuition Assistance Program (full-time only)
Time Off / Work‑Life Balance
Sick Time / Paid Time Off
Paid Holidays (full-time only)
Six paid holidays (full-time only)
All US‑based, benefits‑eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Employee Perks
Free/discounted lab work for all employee pets
Pet discounts on services and products
Quarterly Team Rewards Bonus Program
Continuing education allowance
Employee Assistance Program
Employee discount program
Discounted Products
Think you’re the Customer Service Representative we’re looking for? Apply today!
Diversity, equity, and inclusion are core values at Mother Lode Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
#J-18808-Ljbffr
Mother Lode Veterinary Hospital is known for serving our clients and patients with compassion, empathy, and integrity. We are seeking a dedicated, enthusiastic, upbeat Full Time Veterinary Customer Service Representative/Receptionist to join our team.
Why Join Mother Lode Veterinary Hospital? We’re a talented, collaborative, and supportive team with a long history of delivering exceptional patient care and client service. Our hospital prides itself on compassionate, affordable care while practicing cutting edge medicine and surgery. If you’re looking for a positive workplace where your contributions matter, this may be the perfect fit.
Who We’re Looking For
Has a positive, team oriented personality
Communicates clearly and professionally
Excels in a fast paced environment
Is an expert multitasker and creative problem solver
Brings strong customer service skills and a solid knowledge base
Preferred Experience
1+ year as a veterinary receptionist (preferred)
1+ year in customer service (required)
Administrative assistant experience is a plus
Key Responsibilities
The first voice clients hear when they call
The communication bridge between clients, doctors, and staff
The final warm send off clients receive as they leave
You help set the tone for the entire client experience.
Benefits
Flexible approach to compensation that will reflect your skillset and future performance
Health & Welfare
Medical, Dental, and Vision Insurance (full-time only)
Optional Life Insurance, Disability, and Accidental Insurance (full-time only)
EAP with counseling and mental health benefits
DVM Professional Liability Insurance fully covered
Licensure Fees, Professional & Association Dues
Financial Wellbeing
401(k) matching & Roth Retirement Savings Plan
Health Savings Account (full-time only)
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program
Tuition Assistance Program (full-time only)
Time Off / Work‑Life Balance
Sick Time / Paid Time Off
Paid Holidays (full-time only)
Six paid holidays (full-time only)
All US‑based, benefits‑eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Employee Perks
Free/discounted lab work for all employee pets
Pet discounts on services and products
Quarterly Team Rewards Bonus Program
Continuing education allowance
Employee Assistance Program
Employee discount program
Discounted Products
Think you’re the Customer Service Representative we’re looking for? Apply today!
Diversity, equity, and inclusion are core values at Mother Lode Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
#J-18808-Ljbffr