Remote Customer Service Lead: Coach Teams & SLAs

A leading consultancy in Brookfield, WI is seeking a Customer Service Manager to oversee a team dedicated to handling inquiries effectively and efficiently. The role requires strong leadership and communication skills, with a minimum of 5 years experience in customer service, preferably in a phone-based environment. The position offers a comprehensive benefits package and the opportunity for remote work, while maintaining a collaborative and innovative company culture. #J-18808-Ljbffr