Web Manager, Web Strategy & Operations - Houston TX
National Guard Employment Network, Houston, Texas, United States, 77246
Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS
- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
WHAT YOU WILL DO
The Amgen Global Content Excellence Team is looking for an experienced Web Manager to join our Global Customer Capabilities & Innovation (GCCI) group. GCCI delivers efficient and consistent quality global marketing assets that scale across multiple channels & markets. As part of the GCCI, the Web Manager provides integrated end-to-end program and project management to ensure successful delivery of websites and bring thought leadership and drive delivery.
Key Responsibilities:
Strategic Web Program Lead: Lead and manage and drive cross functional teams of web programs across GCCI WSO, ensuring timelines, resources and budget alignment of website launches, enhancements, and optimization initiatives. Serve as the accountable program lead, ensuring cross-initiative alignment, timelines, and proactive risk management. Portfolio Prioritization & Planning: Lead quarterly portfolio intake and prioritization across web initiatives in partnership with Technology and business stakeholders, ensuring alignment to enterprise strategy and value realization goals. Operationalize governance frameworks to evaluate demand, clarifiy requirements at a program level, assess cross-project dependencies, and align on delivery. Cross-Functional Leadership: Provide strategic operational oversight and alignment across cross-functional teams, including content, design, development, SEO, analytics, project owners, and platform stakeholders-to ensure integrated planning and execution across web initiatives. Program Governance & Risk Management: Oversee program health across initiatives by monitoring delivery progress, governance adherence, documentation standards, cross-project risks, issues, and change impacts throughout launch and hypercare. Website Performance & Analytics: Develop, track, and report KPIs by analyzing web traffic, user behavior, and SEO metrics. Deliver actionable insights to improve site performance and optimize ways of working through operational reviews. Quality Assurance & Testing: Partner with stakeholders to conduct functional testing and ensure adherence to agile web development processes, industry best practices, and high-quality standards. Continuous Improvement & Operational Excellence: Lead structured retrospectives, identifying improvement opportunities. Standardize governance frameworks, templates, and delivery processes to increase efficiency, reduce costs, and enhance speed-to-market. Capability Enablement & Portfolio Optimization: Continuously assess and optimize the web portfolio to ensure alignment with evolving business priorities, resource capacity, and long-term digital strategy. Compliance, Risk & Operational Resilience: Ensure compliance with regulatory, legal, and brand standards across all web initiatives. Embed risk management into program governance to support sustainable digital operations.
Additional Qualifications/Responsibilities
WHAT WE EXPECT OF YOU
We are all different, yet we all use our unique contributions to serve patients. The Web Project Manager professional we seek is a collaborator with these qualifications.
Basic Qualifications:
Doctorate degree
OR
Master's degree and 2 years of digital or web project management experience
Or
Bachelor's degree and 4 years of digital or web project management experience
Or
Associate's degree and 10 years of digital or web project management experience
Or
High school diploma / GED and 12 years of digital or web project management experience
Preferred Experience:
Digital Program / Project Management Expertise: 5+ years of experience managing end-to-end digital and website lifecycle projects in fast-paced, multi-stakeholder environments, including complex, cross-country, and high-impact initiatives. Agile & Program Management: Strong knowledge of Agile methodologies (preferably SAFe) with experience managing website roadmaps and continuous improvement initiatives. Proficient in Program / Project Management tools such as JIRA, ServiceNow, Confluence, and Google Analytics. Stakeholder & Vendor Management: Proven ability to negotiate priorities, manage expectations, and build productive relationships across diverse, cross-functional teams and external partners. Regulatory & Technical Acumen: Experience operating in regulated industries (preferably pharma) with understanding of compliance requirements. Familiarity with accessibility standards (WCAG), privacy regulations (GDPR, US consumer laws), web technologies (e.g., HTML/CSS), and industry best practices is a plus. Documentation & Governance: Experience developing detailed project documentation and translating business requirements into technical specifications. Preferred Competencies:
Leadership & Collaboration: Effective communication, relationship management, and cross-functional collaboration skills; able to convey complex technical concepts clearly to non-technical stakeholders. Analytical & Digital Expertise: Proficiency in web analytics, SEO, and UX/UI principles, with the ability to interpret data and drive actionable insights using digital marketing tools. Problem-Solving & Quality Focus: Advanced problem-solving capabilities, attention to detail, and commitment to delivering high-quality outcomes while incorporating feedback. Adaptability & Growth Mindset: Proactive, inclusive, and flexible approach with a willingness to learn, experiment, and continuously improve. Comfortable working across time zones when required. What you can expect from us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.
ATTENTION MILITARY AFFILIATED JOB SEEKERS
- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
WHAT YOU WILL DO
The Amgen Global Content Excellence Team is looking for an experienced Web Manager to join our Global Customer Capabilities & Innovation (GCCI) group. GCCI delivers efficient and consistent quality global marketing assets that scale across multiple channels & markets. As part of the GCCI, the Web Manager provides integrated end-to-end program and project management to ensure successful delivery of websites and bring thought leadership and drive delivery.
Key Responsibilities:
Strategic Web Program Lead: Lead and manage and drive cross functional teams of web programs across GCCI WSO, ensuring timelines, resources and budget alignment of website launches, enhancements, and optimization initiatives. Serve as the accountable program lead, ensuring cross-initiative alignment, timelines, and proactive risk management. Portfolio Prioritization & Planning: Lead quarterly portfolio intake and prioritization across web initiatives in partnership with Technology and business stakeholders, ensuring alignment to enterprise strategy and value realization goals. Operationalize governance frameworks to evaluate demand, clarifiy requirements at a program level, assess cross-project dependencies, and align on delivery. Cross-Functional Leadership: Provide strategic operational oversight and alignment across cross-functional teams, including content, design, development, SEO, analytics, project owners, and platform stakeholders-to ensure integrated planning and execution across web initiatives. Program Governance & Risk Management: Oversee program health across initiatives by monitoring delivery progress, governance adherence, documentation standards, cross-project risks, issues, and change impacts throughout launch and hypercare. Website Performance & Analytics: Develop, track, and report KPIs by analyzing web traffic, user behavior, and SEO metrics. Deliver actionable insights to improve site performance and optimize ways of working through operational reviews. Quality Assurance & Testing: Partner with stakeholders to conduct functional testing and ensure adherence to agile web development processes, industry best practices, and high-quality standards. Continuous Improvement & Operational Excellence: Lead structured retrospectives, identifying improvement opportunities. Standardize governance frameworks, templates, and delivery processes to increase efficiency, reduce costs, and enhance speed-to-market. Capability Enablement & Portfolio Optimization: Continuously assess and optimize the web portfolio to ensure alignment with evolving business priorities, resource capacity, and long-term digital strategy. Compliance, Risk & Operational Resilience: Ensure compliance with regulatory, legal, and brand standards across all web initiatives. Embed risk management into program governance to support sustainable digital operations.
Additional Qualifications/Responsibilities
WHAT WE EXPECT OF YOU
We are all different, yet we all use our unique contributions to serve patients. The Web Project Manager professional we seek is a collaborator with these qualifications.
Basic Qualifications:
Doctorate degree
OR
Master's degree and 2 years of digital or web project management experience
Or
Bachelor's degree and 4 years of digital or web project management experience
Or
Associate's degree and 10 years of digital or web project management experience
Or
High school diploma / GED and 12 years of digital or web project management experience
Preferred Experience:
Digital Program / Project Management Expertise: 5+ years of experience managing end-to-end digital and website lifecycle projects in fast-paced, multi-stakeholder environments, including complex, cross-country, and high-impact initiatives. Agile & Program Management: Strong knowledge of Agile methodologies (preferably SAFe) with experience managing website roadmaps and continuous improvement initiatives. Proficient in Program / Project Management tools such as JIRA, ServiceNow, Confluence, and Google Analytics. Stakeholder & Vendor Management: Proven ability to negotiate priorities, manage expectations, and build productive relationships across diverse, cross-functional teams and external partners. Regulatory & Technical Acumen: Experience operating in regulated industries (preferably pharma) with understanding of compliance requirements. Familiarity with accessibility standards (WCAG), privacy regulations (GDPR, US consumer laws), web technologies (e.g., HTML/CSS), and industry best practices is a plus. Documentation & Governance: Experience developing detailed project documentation and translating business requirements into technical specifications. Preferred Competencies:
Leadership & Collaboration: Effective communication, relationship management, and cross-functional collaboration skills; able to convey complex technical concepts clearly to non-technical stakeholders. Analytical & Digital Expertise: Proficiency in web analytics, SEO, and UX/UI principles, with the ability to interpret data and drive actionable insights using digital marketing tools. Problem-Solving & Quality Focus: Advanced problem-solving capabilities, attention to detail, and commitment to delivering high-quality outcomes while incorporating feedback. Adaptability & Growth Mindset: Proactive, inclusive, and flexible approach with a willingness to learn, experiment, and continuously improve. Comfortable working across time zones when required. What you can expect from us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.