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Staff Assistant - State Farm Agent Team Member

Vahn Doctolero - State Farm Agent, Richmond, Texas, United States, 77406

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Job Description Benefits

401(k) matching

Bonus based on performance

Paid time off

Training & development

ROLE DESCRIPTION Vahn Doctolero State Farm is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As the Staff Assistant with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position. Your contributions as a motivated professional who thrives in a fast-paced environment pave an entryway for growing your career and expanding your income.

We look forward to incorporating your energy and marketing perspective into our team as we build success together.

RESPONSIBILITIES

Establish customer relationships and follow up with customers, as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

Dedicated to customer service

Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred

Able to obtain Property and Casualty License

Able to obtain a Life/Health License

Able to achieve mutually agreed upon marketing goals

Interested in marketing products and services based on customer needs

Proficient in Microsoft Outlook and Excel; familiarity with additional software such as Salesforce or other CRM systems is preferred.

Demonstrated history of punctuality and reliability in previous roles.

BENEFITS

Salary plus commission/bonus

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement within my office

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