Principal Associate, Learning Experience Designer for Leadership and Enterprise

## Principal Associate, Learning Experience Designer for Leadership and Enterprise Solutions* A human-centered architect: You leverage UX/UI principles and storytelling to design for the learner’s journey, ensuring engagement as you develop for the right learning solution modality (self-paced, instructor-led, virtual, and job aids). You drive alignment by crafting learning objectives and designing experiences that help associates create positive business impact.* An innovator: You don't just follow the process; you improve it. You identify efficiencies and introduce emerging technologies to elevate the entire team’s output.* A storyteller for tailored audiences: You are adept at designing sophisticated, high-stakes experiences tailored for associates, leadership and executive audiences. You have a deep curiosity and proven ability to create high-credibility learning experiences tailored for technical, creative and other line of business audiences.* A systems thinker: You champion an MVP-first mindset, using rapid prototyping and feedback loops to evolve your work. You balance immediate project needs with long-term scalability, ensuring our learning ecosystem remains agile and interconnected.* A data-driven practitioner: You focus on impact, using defined metrics to prove your designs move the needle on real-world performance.* Partnership builder: You demonstrate exceptional written and verbal communication skills with the ability to influence more senior partners and navigate a highly matrixed environment. You have experience partnering with project leads, peer designers, consultants, SMEs and multimedia teams to translate complex content into structured, actionable learning. A learning design expert: You make data-driven design recommendations for business leaders, translating high-level problem statements and measurement strategy into transformational learning solutions that solve systemic business challenges for leadership development and enterprise needs. You have the ability to manage high-complexity portfolios containing multiple learning solutions and provide expert guidance on the best modality for the job—be it immersive e-Learning, executive-level workshops, or streamlined digital job aids. * **Technical toolkit:** Expert-level knowledge of adult learning theory and other learning sciences fused with skills to design accessible self-paced and virtual learning. Ability to apply style and branding guidelines to learning products.* **Ownership and agility:** Ability to serve as expert learning practitioner who independently owns and manages the design, development and delivery of learning solutions autonomously.* **Operational excellence:** You are a catalyst for the team, not just sharing best practices but defining them. You identify efficiencies that allow the entire L&D org to move faster and with higher quality. You have a mentorship mindset and are a proactive team player who elevates those around them by sharing best practices for design excellence.* Bachelor’s degree or military experience* At least 3 years of experience creating a learning strategy and curriculum based on learner needs, business needs, and modern learning theories and models* At least 2 years of experience with multimedia authoring tools like Articulate 360 or other online interactive e-Learning courseware* 1+ year of experience with mobile content creation/curation and delivery* 1+ year of experience using multimedia tools (Adobe Premiere, Camtasia or similar)* 1+ year of experience working with graphics tools (Adobe Photoshop, Adobe Illustrator or similar)* 1+ year of experience in project managementCapital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. #J-18808-Ljbffr