Job Location (Short): Houston, Texas-USA
Workplace Type: Remote
Business Unit: ALI
Responsibilities Hexagon's Asset Lifecycle Intelligence division (Hexagon)
is seeking an
Account Director
to join our team. The Account Director will be responsible for leading Hexagon’s engagement with a small portfolio of 1–3 high‑value, high‑visibility strategic accounts. This role requires exceptional communication, relationship management, coordination, and business acumen. The SAM serves as the primary point of contact and trusted advisor for customer executive teams while also acting as a liaison to Hexagon’s senior leadership. The objective of this role is to drive long-term partnership, expand Hexagon’s footprint across the customer’s enterprise, and ensure delivery of maximum strategic value.
Key Responsibilities
Strategic Account Ownership
Own and manage 1–3 designated strategic accounts with a long-term partnership mindset.
Build and maintain a deep understanding of each customer’s organizational structure, business priorities, operational challenges, and technology roadmap.
Develop multi-year strategic account plans aligned with both customer objectives and Hexagon’s growth priorities.
Executive & C‑Suite Relationship Management
Establish, nurture, and grow strong relationships with executive and C‑level stakeholders at each strategic account.
Facilitate regular executive business reviews and strategic alignment sessions.
Serve as the trusted advisor to senior decision-makers by providing insight, thought leadership, and proactive guidance.
Cross-Functional Coordination & Communication
Orchestrate and coordinate all internal Hexagon resources—including sales specialists, product teams, services, support, and executive sponsors—to deliver a unified, customer‑centric experience.
Drive clear communication between customer leadership and Hexagon’s senior executives to ensure transparency, alignment, and timely issue resolution.
Maintain consistent internal updates and ensure all stakeholders have visibility into account status, opportunities, risks, and required actions.
Expansion & Growth of Hexagon Footprint
Identify, develop, and execute new growth opportunities within the strategic accounts.
Expand Hexagon’s presence across additional business units, workflows, and geographies inside the customer’s organization.
Collaborate with product and solution teams to position Hexagon technologies and value propositions that address emerging customer needs.
Own and drive renewal strategies and long‑term partnership agreements.
Customer Advocacy & Value Delivery
Ensure delivery excellence across all ongoing projects, services, and deployments.
Monitor customer satisfaction and take proactive steps to address issues before they escalated.
Communicate customer feedback, strategic initiatives, and long‑term needs back to Hexagon leadership to shape internal priorities and product strategy.
Account Governance & Business Management
Maintain accurate forecasting and pipeline management for assigned accounts.
Track key performance indicators associated with account health, growth, and customer engagement.
Ensure contractual obligations are met and support negotiation of renewals, expansions, and multi‑year agreements.
#LI-REMOTE #LI-RM
Education / Qualifications
Proven success managing large, strategic, or enterprise‑level accounts, ideally with C‑suite engagement.
Exceptional communication skills—verbal, written, presentation, and executive storytelling.
Demonstrated ability to coordinate across complex internal organizations and lead through influence.
Strong strategic thinking, problem‑solving, and business planning capabilities.
Demonstrated knowledge of Salesforce and other CRM platforms, with the ability to leverage tools to drive efficiency, accuracy, and business outcomes.
Willingness to Travel 40-50%
Experience operating in a technology or solutions‑driven environment strongly preferred.
Preferred: Experience working with Engineering, Procurement & Construction (EPC) firms or within the broader Capital Projects market; understanding of industry workflows, challenges, and project lifecycles.
Hexagon will not sponsor applicants for a work visa for this position.
About Hexagon Hexagon is the global leader in enterprise software, empowering organizations to build a safer, more sustainable and efficient future. We transform complex data into actionable insights that drive smarter decisions, modernize operations and accelerate digital maturity across industries that matter most — public safety, defense, transportation, government, industrial facilities and physical security.
Hexagon (Nasdaq Stockholm: HEXA B) has approximately 24,800 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com .
Why work for Hexagon? At Hexagon, if you can see it, you can do it. Hexagon puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces*. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world.
* In the recently concluded workplace effectiveness survey by Korn Ferry, a global HR advisory firm, Hexagon, has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with.
Everyone is welcome At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.
#J-18808-Ljbffr
Workplace Type: Remote
Business Unit: ALI
Responsibilities Hexagon's Asset Lifecycle Intelligence division (Hexagon)
is seeking an
Account Director
to join our team. The Account Director will be responsible for leading Hexagon’s engagement with a small portfolio of 1–3 high‑value, high‑visibility strategic accounts. This role requires exceptional communication, relationship management, coordination, and business acumen. The SAM serves as the primary point of contact and trusted advisor for customer executive teams while also acting as a liaison to Hexagon’s senior leadership. The objective of this role is to drive long-term partnership, expand Hexagon’s footprint across the customer’s enterprise, and ensure delivery of maximum strategic value.
Key Responsibilities
Strategic Account Ownership
Own and manage 1–3 designated strategic accounts with a long-term partnership mindset.
Build and maintain a deep understanding of each customer’s organizational structure, business priorities, operational challenges, and technology roadmap.
Develop multi-year strategic account plans aligned with both customer objectives and Hexagon’s growth priorities.
Executive & C‑Suite Relationship Management
Establish, nurture, and grow strong relationships with executive and C‑level stakeholders at each strategic account.
Facilitate regular executive business reviews and strategic alignment sessions.
Serve as the trusted advisor to senior decision-makers by providing insight, thought leadership, and proactive guidance.
Cross-Functional Coordination & Communication
Orchestrate and coordinate all internal Hexagon resources—including sales specialists, product teams, services, support, and executive sponsors—to deliver a unified, customer‑centric experience.
Drive clear communication between customer leadership and Hexagon’s senior executives to ensure transparency, alignment, and timely issue resolution.
Maintain consistent internal updates and ensure all stakeholders have visibility into account status, opportunities, risks, and required actions.
Expansion & Growth of Hexagon Footprint
Identify, develop, and execute new growth opportunities within the strategic accounts.
Expand Hexagon’s presence across additional business units, workflows, and geographies inside the customer’s organization.
Collaborate with product and solution teams to position Hexagon technologies and value propositions that address emerging customer needs.
Own and drive renewal strategies and long‑term partnership agreements.
Customer Advocacy & Value Delivery
Ensure delivery excellence across all ongoing projects, services, and deployments.
Monitor customer satisfaction and take proactive steps to address issues before they escalated.
Communicate customer feedback, strategic initiatives, and long‑term needs back to Hexagon leadership to shape internal priorities and product strategy.
Account Governance & Business Management
Maintain accurate forecasting and pipeline management for assigned accounts.
Track key performance indicators associated with account health, growth, and customer engagement.
Ensure contractual obligations are met and support negotiation of renewals, expansions, and multi‑year agreements.
#LI-REMOTE #LI-RM
Education / Qualifications
Proven success managing large, strategic, or enterprise‑level accounts, ideally with C‑suite engagement.
Exceptional communication skills—verbal, written, presentation, and executive storytelling.
Demonstrated ability to coordinate across complex internal organizations and lead through influence.
Strong strategic thinking, problem‑solving, and business planning capabilities.
Demonstrated knowledge of Salesforce and other CRM platforms, with the ability to leverage tools to drive efficiency, accuracy, and business outcomes.
Willingness to Travel 40-50%
Experience operating in a technology or solutions‑driven environment strongly preferred.
Preferred: Experience working with Engineering, Procurement & Construction (EPC) firms or within the broader Capital Projects market; understanding of industry workflows, challenges, and project lifecycles.
Hexagon will not sponsor applicants for a work visa for this position.
About Hexagon Hexagon is the global leader in enterprise software, empowering organizations to build a safer, more sustainable and efficient future. We transform complex data into actionable insights that drive smarter decisions, modernize operations and accelerate digital maturity across industries that matter most — public safety, defense, transportation, government, industrial facilities and physical security.
Hexagon (Nasdaq Stockholm: HEXA B) has approximately 24,800 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com .
Why work for Hexagon? At Hexagon, if you can see it, you can do it. Hexagon puts their trust in you so that you can bring your ideas to life. We have emerged as one of the most engaged and enabled workplaces*. We are committed to creating an environment that is truly supportive by providing the resources you need to fully support your ambitions, no matter who you are or where you are in the world.
* In the recently concluded workplace effectiveness survey by Korn Ferry, a global HR advisory firm, Hexagon, has emerged as one of the most Engaged and Enabled workplaces, when compared to similar organizations that Korn Ferry partners with.
Everyone is welcome At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.
#J-18808-Ljbffr