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Branch Director

Bgcaz, Tempe, Arizona, us, 85285

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FLSA STATUS: Exempt

REPORTS TO: Area Director

LOCATION: Phoenix, Arizona

DIVISION: Club Operations

DIRECT REPORTS: Branch Directors, Program Directors, Program Specialists, Branch Administrative Coordinators

JOB SUMMARY The Branch Director is responsible for promoting an environment of continuous learning and growth that is mission driven with the relentless pursuit of excellence. Responsibilities include: facility management, financial management, community engagement, data management, and professional development. Provides leadership and ensures a safe, positive, and impactful environment for members, families, staff and volunteers.

JOB RESPONSIBILITIES

Establishes annual membership goals including Other Youth Served (OYS), membership recruitment, Average Daily Attendance (ADA), member retention and attendance

Provides and ensures that regular performance feedback, counseling, mentoring, training and coaching to include required performance evaluations and goal setting processes are being completed for all Club staff

Manages and fulfills grant requirements

Initiates the Emergency Response Program while conducting safety inspections to ensure preparedness

Conducts frequent community visits, including but not limited to local government entities, neighborhood groups, agencies and schools

Manages and oversees the Federal Food Program to ensure program compliance at all levels

Works in conjunction with Facilities Team to ensure that Club is meeting Operational standards

Manages, evaluates and fulfills required Program commitments

Oversees, manages and approves all financial transactions including petty cash, deposits, dues, fees, purchase orders and time cards

Establishes and monitors asset management procedures and inventory control

Manages Club budget and provides input as needed

Oversees Member Management Database System (MMS) and all required data and reporting

EDUCATION and/or EXPERIENCE, LICENSURE and CERTIFICATION

Must possess a high school diploma or equivalency certificate and 1 year Management work related experience

Must obtain/maintain a current CPR, First Aid, and Food Manager’s Certification (within first 90 days of employment)

Must have and maintain a valid Arizona driver’s license

KNOWLEDGE, ABILITY and SKILLS

Working knowledge of federal and state laws and company policies and procedures

Familiarity with principles and practices of Management

Ability to manage, investigate and participates in Human Resources processes

Ability to oversee the maintenance, janitorial and security operation of the physical property and assets of the Club

Ability to manage leases and shared space agreements as applicable

Knowledge of vehicles to ensure that they are operating safely at all times

Ability to maintain and cultivate excellent member/family and community relationships and possess excellent customer service skills

Ability to interact effectively and communicate (in writing and orally) with a variety of members, local government entities, neighborhood groups, agencies, schools and volunteers.

Must also have the ability to effectively communicate with and maintain productive and effective working relationships with organization staff and management in accomplishing goals and objectives

Ability to represent and make presentations to Board and other service/business/community groups

Knowledge of Youth Development service delivery

Proficient skills in the use of Microsoft Office software, including Outlook, Word, and Excel

Working knowledge of budget preparation, control and management

Ability to articulate for giving, serve as an ambassador, engage in relationship building and promote philanthropy

Ability to support the efficiency of Volunteers and future workforce needs to support volunteer program operations

WORKING CONDITIONS and DRIVING

Travel between Boys & Girls Club of Metro Phoenix site and schools and various field trip sites as well as in the community is required.

Must meet the insurance standards of Boys & Girls Club of Metro Phoenix

Work is performed in the community as well as an office setting

Evening or weekend hours required on an as needed basis

Boys & Girls Club of Metro Phoenix supports a culture of excellence in all we do and all employees are expected to reflect these values in their daily responsibilities. To be sure we meet our obligations for high performance in all areas, we organize our goals and efforts under these six Pillars of Excellence:

ACCOUNTABILITY We act with integrity, accept responsibility for our actions and fulfill our commitments.

TEAMWORK We thrive on collaboration and believe we can achieve greatness together.

HEALTHY LIVING We strive for energizing integration of work and home and support a healthy lifestyle to model for our Club Kids.

CLARITY We are open, honest and respectful in our communication, direction and interactions.

PASSION We genuinely care about our mission and believe “Kids come first”!

INNOVATION We are creative problem solvers, empowered to take action and always striving for unique and new ways

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