Director of Operations & Strategic Initiatives
Norwegian American Hospital, Chicago, Illinois, United States, 60290
Director of Operations & Strategic Initiatives
Job Category : Leadership
Requisition Number : DIREC003879
Posted : February 18, 2026
Full-Time
On-site
Locations Showing 1 location
Humboldt Park Health 1044 N. Francisco Chicago, IL 60622, USA
Humboldt Park Health 1044 N. Francisco Chicago, IL 60622, USA
Supply Chain
Provides leadership and oversight of Supply Chain operations, including sourcing, purchasing, inventory management, distribution, contract optimization, and participation in group purchasing organizations (GPOs).
Partners closely with clinical leaders and department leadership to assess par levels, supply utilization, and service line–specific needs, ensuring inventory levels appropriately support patient care, safety, and operational efficiency.
Leads and governs the value analysis process in collaboration with physicians, nursing, and clinical leaders to evaluate products, standardize utilization, and support evidence‑based, cost‑effective sourcing decisions.
Serves as the operational owner of the procurement‑to‑payment (P2P) lifecycle in partnership with Finance and Accounts Payable, ensuring purchase order compliance, accurate invoicing, timely payment, and resolution of discrepancies.
Establishes and enforces supply chain policies, controls, and approval workflows to support financial stewardship, audit readiness, regulatory compliance, and continuity of supply.
Dietary & Food Services
Provides leadership and oversight of Food and Nutrition Services, including patient meal services, clinical nutrition and dietetics, retail or onsite food operations, and food service support for programs and events.
Serves as the accountable owner for regulatory and accreditation compliance across Food and Nutrition Services, including Joint Commission, IDPH, CMS, and all other applicable federal, state, and local requirements.
Ensures food service and catering operations supporting Adult Day Services comply with Illinois Department on Aging standards, including meal requirements, special diets, food safety, documentation, and service delivery expectations.
Partners with clinical leadership to support nutrition care planning, dietitian workflows, and patient‑centered clinical nutrition services in alignment with medical, regulatory, and accreditation standards.
Oversees food safety, sanitation, infection prevention practices, and corrective action planning to maintain continuous survey readiness.
Collaborates closely with Wellness Center leadership to support event catering, programming, and related logistics, ensuring alignment with operational needs, participant experience, and regulatory requirements.
Special Projects Leadership
Leads planning and implementation of strategic projects, including dialysis joint ventures, behavioral health and urgent care service line development, and affordable housing initiatives.
Collaborates with internal stakeholders, physicians, executives, and external partners to define project scope, timelines, budgets, and deliverables.
Develops and oversees comprehensive project plans, timelines, and risk mitigation strategies to ensure projects are delivered on time, on budget, and in compliance.
Ensures compliance with applicable regulatory, contractual, and financing requirements.
Coordinates procurement, contracting, and operational readiness activities related to new programs and services.
Provides regular status updates and recommendations to executive leadership.
General Operations
Partners with department leaders to establish and execute service standards, operational plans, and performance metrics aligned with organizational priorities.
Leads the identification of operational risks and challenges and drives the development and implementation of corrective action plans.
Provides oversight and accountability for departmental budgets, productivity targets, and expense management, ensuring financial stewardship and operational discipline.
Drives continuous improvement initiatives to enhance service delivery, operational efficiency, and overall performance.
Other Responsibilities
Adheres to established departmental policies, procedures, and objectives.
Performs essential and non‑essential job functions in a safe manner as identified by Humboldt Park Health.
Demonstrates an understanding of and models the mission and core values of Humboldt Park Health.
Enhances professional growth and development through continuing education, job‑related literature, and participation in meetings and
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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Requisition Number : DIREC003879
Posted : February 18, 2026
Full-Time
On-site
Locations Showing 1 location
Humboldt Park Health 1044 N. Francisco Chicago, IL 60622, USA
Humboldt Park Health 1044 N. Francisco Chicago, IL 60622, USA
Supply Chain
Provides leadership and oversight of Supply Chain operations, including sourcing, purchasing, inventory management, distribution, contract optimization, and participation in group purchasing organizations (GPOs).
Partners closely with clinical leaders and department leadership to assess par levels, supply utilization, and service line–specific needs, ensuring inventory levels appropriately support patient care, safety, and operational efficiency.
Leads and governs the value analysis process in collaboration with physicians, nursing, and clinical leaders to evaluate products, standardize utilization, and support evidence‑based, cost‑effective sourcing decisions.
Serves as the operational owner of the procurement‑to‑payment (P2P) lifecycle in partnership with Finance and Accounts Payable, ensuring purchase order compliance, accurate invoicing, timely payment, and resolution of discrepancies.
Establishes and enforces supply chain policies, controls, and approval workflows to support financial stewardship, audit readiness, regulatory compliance, and continuity of supply.
Dietary & Food Services
Provides leadership and oversight of Food and Nutrition Services, including patient meal services, clinical nutrition and dietetics, retail or onsite food operations, and food service support for programs and events.
Serves as the accountable owner for regulatory and accreditation compliance across Food and Nutrition Services, including Joint Commission, IDPH, CMS, and all other applicable federal, state, and local requirements.
Ensures food service and catering operations supporting Adult Day Services comply with Illinois Department on Aging standards, including meal requirements, special diets, food safety, documentation, and service delivery expectations.
Partners with clinical leadership to support nutrition care planning, dietitian workflows, and patient‑centered clinical nutrition services in alignment with medical, regulatory, and accreditation standards.
Oversees food safety, sanitation, infection prevention practices, and corrective action planning to maintain continuous survey readiness.
Collaborates closely with Wellness Center leadership to support event catering, programming, and related logistics, ensuring alignment with operational needs, participant experience, and regulatory requirements.
Special Projects Leadership
Leads planning and implementation of strategic projects, including dialysis joint ventures, behavioral health and urgent care service line development, and affordable housing initiatives.
Collaborates with internal stakeholders, physicians, executives, and external partners to define project scope, timelines, budgets, and deliverables.
Develops and oversees comprehensive project plans, timelines, and risk mitigation strategies to ensure projects are delivered on time, on budget, and in compliance.
Ensures compliance with applicable regulatory, contractual, and financing requirements.
Coordinates procurement, contracting, and operational readiness activities related to new programs and services.
Provides regular status updates and recommendations to executive leadership.
General Operations
Partners with department leaders to establish and execute service standards, operational plans, and performance metrics aligned with organizational priorities.
Leads the identification of operational risks and challenges and drives the development and implementation of corrective action plans.
Provides oversight and accountability for departmental budgets, productivity targets, and expense management, ensuring financial stewardship and operational discipline.
Drives continuous improvement initiatives to enhance service delivery, operational efficiency, and overall performance.
Other Responsibilities
Adheres to established departmental policies, procedures, and objectives.
Performs essential and non‑essential job functions in a safe manner as identified by Humboldt Park Health.
Demonstrates an understanding of and models the mission and core values of Humboldt Park Health.
Enhances professional growth and development through continuing education, job‑related literature, and participation in meetings and
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr