Posted Wednesday, February 18, 2026 at 11:00 AM
ETHIC – Excellence, Teamwork, Hospitality, Integrity, and Compassion – steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass. At Touchmark, we say:
Touchmark in the West Hills is Portland’s leading full-service senior living community, with 80 acres of luxury living, resident care, and amenities, and nature. Here at Touchmark, it’s more than just a job. It’s an opportunity to be a part of enriching the lives of residents and their families through five-star hospitality, services, and amenities. We are currently seeking the right individual to join our team as our
Director of Resident Services .
As the
Director of Resident Services , you will have the daily opportunity to distinguish yourself by being a positive presence in the lives of residents and their family members as well as with a staff that embraces quality company culture. In this important leadership role, you will be responsible for overseeing operations in the community including Home Care, Dining Services, Building Services (maintenance), Life Enrichment, Transportation, and Health & Fitness teams in our community.
This includes ensuring the highest quality day-to-day operations for these departments.
The ideal candidate will be someone who:
Is compassionate and works with deep integrity
Has a drive to succeed and to achieve financial security (approaches their job as if it is own business)
Has a desire to continuously learn new things (our industry, services, processes)
Is highly motivated to help and serve others (this is what gets you out of bed in the morning)
Position & Educational Requirements:
Bachelor's degree preferred or a combination of education and hands-on experience in health care, hospitality operations, facilities management, or a related field.
7 or more years, depending on education, of experience in hospitality operations or facilities management.
5+ years’ experience managing staff.
Experience working with seniors preferred
Experience in budget development and fiscal management.
Possession of valid Driver's License.
If you are interested in becoming a part of a team that thrives on making a difference in the lives of others, then we want to hear from you.
With your application and resume, please include a cover letter telling us why Touchmark is the right place for you.
Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees. That’s why we offer a competitive compensation and benefits package to our team members who work 30+ hours per week which includes:
Paid time off (including holidays)
Health, dental, and vision insurance plans for employees and eligible dependents
Education assistance
Bonus and retirement plans
Health care, dependent care, and commuter Flexible Spending Accounts
On-Demand Pay allows you to access pay as you earn it
Employee Assistance Program
Supplemental insurance options
We are looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy. If that sounds like you, we encourage you to apply.
#J-18808-Ljbffr
ETHIC – Excellence, Teamwork, Hospitality, Integrity, and Compassion – steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass. At Touchmark, we say:
Touchmark in the West Hills is Portland’s leading full-service senior living community, with 80 acres of luxury living, resident care, and amenities, and nature. Here at Touchmark, it’s more than just a job. It’s an opportunity to be a part of enriching the lives of residents and their families through five-star hospitality, services, and amenities. We are currently seeking the right individual to join our team as our
Director of Resident Services .
As the
Director of Resident Services , you will have the daily opportunity to distinguish yourself by being a positive presence in the lives of residents and their family members as well as with a staff that embraces quality company culture. In this important leadership role, you will be responsible for overseeing operations in the community including Home Care, Dining Services, Building Services (maintenance), Life Enrichment, Transportation, and Health & Fitness teams in our community.
This includes ensuring the highest quality day-to-day operations for these departments.
The ideal candidate will be someone who:
Is compassionate and works with deep integrity
Has a drive to succeed and to achieve financial security (approaches their job as if it is own business)
Has a desire to continuously learn new things (our industry, services, processes)
Is highly motivated to help and serve others (this is what gets you out of bed in the morning)
Position & Educational Requirements:
Bachelor's degree preferred or a combination of education and hands-on experience in health care, hospitality operations, facilities management, or a related field.
7 or more years, depending on education, of experience in hospitality operations or facilities management.
5+ years’ experience managing staff.
Experience working with seniors preferred
Experience in budget development and fiscal management.
Possession of valid Driver's License.
If you are interested in becoming a part of a team that thrives on making a difference in the lives of others, then we want to hear from you.
With your application and resume, please include a cover letter telling us why Touchmark is the right place for you.
Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees. That’s why we offer a competitive compensation and benefits package to our team members who work 30+ hours per week which includes:
Paid time off (including holidays)
Health, dental, and vision insurance plans for employees and eligible dependents
Education assistance
Bonus and retirement plans
Health care, dependent care, and commuter Flexible Spending Accounts
On-Demand Pay allows you to access pay as you earn it
Employee Assistance Program
Supplemental insurance options
We are looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy. If that sounds like you, we encourage you to apply.
#J-18808-Ljbffr