Overview
The Director of IT Governance & Delivery Excellence is responsible for defining, operating, and continuously improving the IT governance and delivery management framework across the organization. This role ensures disciplined, transparent, and predictable delivery outcomes by overseeing portfolio and delivery management, Agile and Scrum practices, delivery governance, financial and vendor oversight, risk and compliance alignment, performance measurement, and continuous process improvement. This position goes beyond a traditional PMO. It serves as the enterprise authority for delivery governance while also leading Agile transformation efforts and stabilizing mature delivery practices. The Director partners closely with IT and business leadership to enable effective decision‑making, manage risk, and drive consistent, high‑quality outcomes across IT.
What We Provide
Referral bonus opportunities
Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
Employer‑matched retirement saving funds
Personal and financial wellness programs
Pre‑tax flexible spending accounts (FSAs) for healthcare and dependent care
Generous tuition reimbursement for qualifying degrees
Opportunities for professional growth and career advancement
Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities
What You Will Do
Own and operate the IT portfolio management framework across programs, projects, and product initiatives.
Establish intake, prioritization, and funding governance aligned with business and IT leadership.
Ensure delivery commitments align with capacity, strategic priorities, and financial constraints.
Provide executive‑level visibility into portfolio health, delivery risks, and cross‑team dependencies.
Delivery Governance, Agile & Scrum
Define and enforce delivery governance standards across Agile, Scrum, waterfall, and hybrid delivery models.
Lead Agile and Scrum transformation initiatives while also operating and stabilizing mature delivery practices.
Establish expectations for delivery roles, ceremonies, artifacts, and performance.
Govern (not micromanage) the use of delivery tools such as Azure DevOps, Asana, or similar platforms.
Track delivery issues, risks, and dependencies, ensuring timely escalation and resolution.
Balance speed, quality, and control through pragmatic, lightweight governance.
Financial & Vendor Management
Serve as the first line of engagement with Procurement and Vendor Management for all IT‑related financial and vendor activities.
Partner directly with Procurement on sourcing strategies, contract negotiations, renewals, and vendor onboarding.
Work with Vendor Management to monitor vendor performance, delivery outcomes, and contractual obligations.
Partner with IT leadership to manage budgets, forecasts, and investment tracking.
Provide transparency into run versus change spend and delivery return on investment.
Ensure financial controls and vendor governance align with audit, compliance, and organizational requirements.
Risk, Compliance, Audits & Policy
Own IT governance policies, standards, and delivery control frameworks.
Coordinate internal and external audits impacting IT delivery and operations.
Ensure delivery practices align with regulatory, compliance, and risk requirements.
Partner with enterprise risk, compliance, and security teams as needed.
Dashboards, Metrics & Reporting
Define and own IT delivery, financial, quality, and performance metrics.
Design, build, and maintain executive dashboards using tools such as Asana, Azure DevOps, or related platforms.
Shift reporting from activity‑based metrics to outcome‑ and value‑based insights.
Enable data‑driven decision‑making across IT leadership and business stakeholders.
Process Optimization & Continuous Improvement
Lead Lean / Six Sigma‑inspired process optimization initiatives across IT.
Identify systemic delivery bottlenecks and inefficiencies.
Standardize processes where necessary while preserving flexibility where appropriate.
Promote a culture of continuous improvement and operational excellence.
Leadership & Collaboration
Lead and develop managers responsible for portfolio management, delivery governance, and process optimization.
Act as a trusted partner to IT VPs, Product leadership, Architecture, Infrastructure, and Data teams.
Influence outcomes through a combination of governance authority and coaching.
Present regularly to executive leadership, business stakeholders, and audit bodies.
Participates in special projects and performs other duties as assigned.
Qualifications Licenses and Certifications
PMP Certification preferred
Education
Bachelor's Degree Computer Science or related field required
Work Experience
10+ years of experience in PMO, IT governance, delivery management, or related leadership roles required
Proven experience leading enterprise delivery governance and Agile/Scrum practices required
Six Sigma or Lean process improvement experience preferred
Experience in healthcare or other regulated environments preferred
Strong technology experience creating and maintaining delivery dashboards and metrics using tools such as Asana, Azure DevOps, or similar platforms required
Demonstrated ability to translate delivery data into clear executive‑level insights required
Experience partnering directly with Procurement, Vendor Management, Finance, and IT leadership teams required
Pay Range USD $154,400.00 - USD $205,800.00 /Yr.
About Us VNS Health is one of the nation’s largest nonprofit home and community‑based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well‑being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community‑health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
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What We Provide
Referral bonus opportunities
Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
Employer‑matched retirement saving funds
Personal and financial wellness programs
Pre‑tax flexible spending accounts (FSAs) for healthcare and dependent care
Generous tuition reimbursement for qualifying degrees
Opportunities for professional growth and career advancement
Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities
What You Will Do
Own and operate the IT portfolio management framework across programs, projects, and product initiatives.
Establish intake, prioritization, and funding governance aligned with business and IT leadership.
Ensure delivery commitments align with capacity, strategic priorities, and financial constraints.
Provide executive‑level visibility into portfolio health, delivery risks, and cross‑team dependencies.
Delivery Governance, Agile & Scrum
Define and enforce delivery governance standards across Agile, Scrum, waterfall, and hybrid delivery models.
Lead Agile and Scrum transformation initiatives while also operating and stabilizing mature delivery practices.
Establish expectations for delivery roles, ceremonies, artifacts, and performance.
Govern (not micromanage) the use of delivery tools such as Azure DevOps, Asana, or similar platforms.
Track delivery issues, risks, and dependencies, ensuring timely escalation and resolution.
Balance speed, quality, and control through pragmatic, lightweight governance.
Financial & Vendor Management
Serve as the first line of engagement with Procurement and Vendor Management for all IT‑related financial and vendor activities.
Partner directly with Procurement on sourcing strategies, contract negotiations, renewals, and vendor onboarding.
Work with Vendor Management to monitor vendor performance, delivery outcomes, and contractual obligations.
Partner with IT leadership to manage budgets, forecasts, and investment tracking.
Provide transparency into run versus change spend and delivery return on investment.
Ensure financial controls and vendor governance align with audit, compliance, and organizational requirements.
Risk, Compliance, Audits & Policy
Own IT governance policies, standards, and delivery control frameworks.
Coordinate internal and external audits impacting IT delivery and operations.
Ensure delivery practices align with regulatory, compliance, and risk requirements.
Partner with enterprise risk, compliance, and security teams as needed.
Dashboards, Metrics & Reporting
Define and own IT delivery, financial, quality, and performance metrics.
Design, build, and maintain executive dashboards using tools such as Asana, Azure DevOps, or related platforms.
Shift reporting from activity‑based metrics to outcome‑ and value‑based insights.
Enable data‑driven decision‑making across IT leadership and business stakeholders.
Process Optimization & Continuous Improvement
Lead Lean / Six Sigma‑inspired process optimization initiatives across IT.
Identify systemic delivery bottlenecks and inefficiencies.
Standardize processes where necessary while preserving flexibility where appropriate.
Promote a culture of continuous improvement and operational excellence.
Leadership & Collaboration
Lead and develop managers responsible for portfolio management, delivery governance, and process optimization.
Act as a trusted partner to IT VPs, Product leadership, Architecture, Infrastructure, and Data teams.
Influence outcomes through a combination of governance authority and coaching.
Present regularly to executive leadership, business stakeholders, and audit bodies.
Participates in special projects and performs other duties as assigned.
Qualifications Licenses and Certifications
PMP Certification preferred
Education
Bachelor's Degree Computer Science or related field required
Work Experience
10+ years of experience in PMO, IT governance, delivery management, or related leadership roles required
Proven experience leading enterprise delivery governance and Agile/Scrum practices required
Six Sigma or Lean process improvement experience preferred
Experience in healthcare or other regulated environments preferred
Strong technology experience creating and maintaining delivery dashboards and metrics using tools such as Asana, Azure DevOps, or similar platforms required
Demonstrated ability to translate delivery data into clear executive‑level insights required
Experience partnering directly with Procurement, Vendor Management, Finance, and IT leadership teams required
Pay Range USD $154,400.00 - USD $205,800.00 /Yr.
About Us VNS Health is one of the nation’s largest nonprofit home and community‑based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well‑being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community‑health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
#J-18808-Ljbffr