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Sales Specialist - New Pool Construction

Classic Pools of Naples, Naples, Florida, United States, 33939

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The Sales Specialist is fully accountable for sales performance, revenue forecasting, gross margin protection, and sales team execution for a high‑end commercial and residential pool construction company serving the Naples and Southwest Florida market.

This role is designed to operate independently. The Sales Specialist owns the entire sales function—from lead management and pricing discipline to contract execution and clean handoff to operations.

Primary Objectives

Deliver predictable monthly and quarterly revenue

Maintain company gross margin targets

Build and manage a high-performing sales team

Key Responsibilities Revenue & Forecasting

Own monthly, quarterly, and annual sales targets

Maintain a rolling 90‑day and 6‑month sales forecast

Ensure sufficient pipeline coverage to support revenue goals

Report weekly on revenue, pipeline health, close rates, and margins

Sales Process Ownership

Establish, document, and enforce standardized sales procedures

Oversee lead response standards, qualification criteria, and follow‑up protocols

Ensure proposals, pricing, and contracts meet company standards

Maintain consistency across all customer‑facing sales interactions

Review and approve all deals prior to contract execution

Ensure projects meet or exceed minimum margin thresholds

Approve pricing within established authority limits

Escalate only true exception cases to ownership

Validate all selections, scope details, and exclusions prior to signing

CRM, Metrics & Reporting

Enforce 100% CRM usage and data accuracy

Track and report key performance indicators, including:

Lead response time

Close rate

Gross margin

Days from lead to contract

Sales‑caused change orders

Provide concise, actionable reporting to ownership

Sales‑to‑Operations Handoff

Own and approve the sales‑to‑operations handoff process

Ensure all contracts include complete scopes, selections, timelines, and expectations

Confirm deposit collection and documentation accuracy

Prevent downstream issues caused by incomplete or unclear sales information

Authority & Decision‑Making The Sales Specialist has authority to:

Price projects within approved margin parameters

Approve discounts above minimum margin thresholds

Assign leads and manage territories

Enforce compliance with all sales policies and procedures

Owner approval is required only for margin exceptions or non‑standard contractual terms.

Key Performance Indicators (KPIs) Metric/Target Monthly Revenue/As established annually

Close Rate/45–50%

Qualifications & Experience

5+ years of sales leadership experience (construction, home services, or luxury sales preferred)

Proven success managing high‑ticket sales teams

Strong understanding of pricing, margin management, and long sales cycles

Experience with CRM systems and sales reporting

Excellent leadership, communication, and organizational skills

Ability to operate independently and make sound decisions

Base Salary:

$24,000 per year

Commission:

2% of total team gross profit (tied to revenue, margin, and execution)

Paid time off and holidays

Tools, technology, and support to operate independently

Success in This Role Looks Like

Pricing and margin discipline is consistently enforced

Sales forecasts are accurate and predictable

Projects transition smoothly into construction

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