Global IT Service Relationship Lead (CSI & SLA)

A prominent service management company located in Alpharetta, Georgia, is seeking a Service Relationship Manager to oversee the end-to-end service relationship with customers. This role involves managing service performance, coordinating with internal teams for incident resolution, and developing improvement plans based on service data. Candidates should have over 5 years of relevant experience, strong ITIL knowledge, and excellent communication skills. The company promotes a diverse workplace and is an equal opportunity employer. #J-18808-Ljbffr