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Assistant Director Department

THE JEWISH BOARD, New York, New York, us, 10261

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For nearly 150 years, The Jewish Board has been delivering innovative, best-in-class mental and behavioral health services. We are unique in serving everyone from infants and their families, to children, teens, and adults. That adds up to countless opportunities to use your skills, training, and compassion to make a difference in the lives of over 45,000 New Yorkers each year.

Location: 55 Westchester Square, The Bronx, NY 10461, US

PURPOSE The Jewish Board’s Adult Residential Division supports adults with serious and persistent mental illness to live in the community with as much independence as possible. Using a non‑judgmental, harm‑reduction approach, staff model and guide residents to create and meet personalized recovery goals, develop independent living skills, and live in a healthy and secure manner. Our work is guided by principles that underscore the critical importance of stable housing, use a culturally competent and anti‑racist lens, and respect the dignity and legitimacy of each individual’s journey.

POSITION OVERVIEW The Assistant Program Director (APD) ensures programmatic systems are in place to meet the clients’ safety and service needs. The APD supervises Social Workers, Case Managers, and Case Associates. The APD is responsible for clinical and administrative oversight of the program. The APD provides on‑going training, supervision, and guidance to the staff, is knowledgeable of regulatory requirements and agency practices, policy/standards. The APD provides program oversight in the absence of the Program Director and requires the incumbent to carry a cell phone 24x7x365.

KEY ESSENTIAL FUNCTIONS

Provides regular supervision to Social Worker, Case Manager, and the Case Associates staff.

Reviews and evaluates comprehensive assessments, progress notes, service plan reviews, and discharge plans for quality and compliance.

Works with Residence Managers on staffing/scheduling, reviews and approves weekly timesheets and overtime.

Facilitates High Risk and Group Supervisions.

Participates in Case Conferences with external sources.

Collaborates with other JB Departments (Facilities, Clinics, Central Intake, etc) for program needs.

Performs staff evaluations.

Ensures regulatory/agency compliance with staff completion of trainings.

Collaborates with Residence Manager to ensure apartments are safe.

Participates in administrative meetings.

Participates in other on/off site meetings as scheduled.

Participates in Client/tenant meetings and works with staff to address and resolve entitlement issues.

Runs reports in Tableau, the Agency’s reporting system.

Documents work in MyAvatar, the Agency’s EHR system.

Uses the Agency’s ticketing system, SysAid.

Conducts apartment administrative walkthroughs.

Submits internal JBFCS reports as it relates to apartment needs when necessary.

Participates in all meetings, as assigned.

Works collaboratively as part of a service delivery team.

Travels to apartments within the five boroughs on a weekly basis.

Other duties as assigned.

CORE COMPETENCIES

Knowledge of and experience with the operation of housing and supportive housing programs.

Excellent track record as a supervisor, ability to motivate staff, build teams, and retain employees.

Strong verbal and written communication skills.

Ability to understand and appreciate the broader issues of politics, funding, and reputation of the agency while retaining attention to detail.

A problem‑solving orientation, resourcefulness, resilience.

Ability to travel to visit resident apartments when needed.

EDUCATIONAL / TRAINING REQUIRED

LCSW, MSW, or other clinical qualification preferred; MPA, MPH, or related degree will be considered.

EXPERIENCE REQUIRED / LANGUAGE PREFERENCE

Minimum of five (5) years’ experience.

Prior experience working with adults diagnosed with a mental illness, homelessness and substance abuse history required.

Must be able to work individually on projects as well as be a collaborator.

Must be organized and meticulous, and possess the ability to pay attention to detail.

COMPUTER SKILLS REQUIRED

Strong computer skills, particularly in Microsoft Word and Excel.

Technologically competent in handling administrative practices.

VISUAL AND MANUAL DEXTERITY

As required in a standard office setting.

Engages in physical activities with the residence.

Capable of reading paper and electronic documents and performing significant data entry into various computer programs.

WORK ENVIRONMENT / PHYSICAL EFFORT

Work environment generally does not involve physical risk or hazardous conditions.

Routinely required to sit 70% of the time and stand 30% of the time.

The Jewish Board delivers innovative, high‑quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.

We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

Our Values Treat every person with dignity.

We act with respect and caring towards our clients, colleagues, and communities.

We are exceptional professionals in all that we do.

We create a fair and inclusive environment for all.

We heal our communities one person at a time through thoughtful collaboration.

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