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Call Center Representative

ARMStrong Insurance Services, Metairie, Louisiana, us, 70011

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ARMStrongInsurance Services is the leading and most trusted name in the world of debt recovery and financial solutions. With a track record of excellence and reliability, we have proudly served businesses across various industries for decades, ensuring efficient B2B collections and tailored debt recovery solutions. As the parent company, ARMStrong is proud to own and operate Altus Receivables Management, Brown & Joseph, Paragon, SubroIQ, and NEIS, each a powerhouse in their own right, providing specialized expertise in debt management and financial services. NEIS, LLC has been a leader in the insurance audit and loss control prevention industry since 1945 and is seeking a Call Center Representative as we continue to grow our team. Call Center representatives will work as part of a team providing support for the audit team that is conducting mail, phone, and virtual audits.

Job Responsibilities:

Make several calls to insureds and agents daily

Enter progress notes following each call

Correspond with policyholders, CPAs, bookkeepers, and agents to gather additional information as needed

Qualifications and Requirements:

Strong judgment and critical thinking skills

Competent use of spreadsheets, word processing, and e‑mail

Excellent communication skills

Strong writing skills

Work well in a team environment

Ability to multitask

Must have high‑speed internet

Compensation and Benefits:

Salary is $17.00 per hour

Benefits package with health, dental, vision, life, and disability coverage options

401(k) retirement plan option with company matching

Generous paid time off policy - start with 18 days per year

Paid holidays - 7 standard holidays

ARMStrong Insurance Services is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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