Job Summary
We are seeking a detail-oriented and customer-focused Inside Sales Representative to join our team. This role is responsible for maintaining and nurturing strong business relationships by delivering exceptional service and customer support. You will help target and develop non-major accounts into loyal customers. The ideal candidate is highly organized, able to multi-task in a fast paced environment. Comfortability with Excel is a plus.
Key Accountabilities
Respond to sales calls, faxes, and e-mails
Accurately provide price and delivery to customers in a timely manner
Provide technical assistance to customers
Process sales orders
Enter return orders, credits, and debits when required
Enter scrap return order as requested by distribution channels
Frequently perform an inventory analysis and report concerns to purchasing/management
Satisfy customer service issues
Continuously increase knowledge of company products, services, and procedures
Work in team environment, communicating as required with all personnel.
Traveling as needed to meet company goals
Monitor competitor products and prices.
Assist in quality related duties where required
Qualifications Minimum Requirements:
Bachelor’s Degree in a related field or comparable experience, computer literate and telephone experience.
Preferred Requirements:
1 to 2 years sales experience
Interpersonal skills necessary in order to sell, negotiate and close business with customers
Attention to detail in order to evaluate customer’s accounts and orders
Basic computer skills in order to assemble and process orders and information in a timely and efficient manner.
Effective communication and listening skills necessary when answering phone calls from customers and associating with peers.
Knowledge of products being sold by the business unit
Benefits Overview
Medical, Dental, Vision Insurance
Life Insurance and Disability
Voluntary Wellness Programs
401(k) and RRSP programs with Company Match
Paid Vacation and Holidays
Tuition ReimbursementAnd more!
Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
#J-18808-Ljbffr
Key Accountabilities
Respond to sales calls, faxes, and e-mails
Accurately provide price and delivery to customers in a timely manner
Provide technical assistance to customers
Process sales orders
Enter return orders, credits, and debits when required
Enter scrap return order as requested by distribution channels
Frequently perform an inventory analysis and report concerns to purchasing/management
Satisfy customer service issues
Continuously increase knowledge of company products, services, and procedures
Work in team environment, communicating as required with all personnel.
Traveling as needed to meet company goals
Monitor competitor products and prices.
Assist in quality related duties where required
Qualifications Minimum Requirements:
Bachelor’s Degree in a related field or comparable experience, computer literate and telephone experience.
Preferred Requirements:
1 to 2 years sales experience
Interpersonal skills necessary in order to sell, negotiate and close business with customers
Attention to detail in order to evaluate customer’s accounts and orders
Basic computer skills in order to assemble and process orders and information in a timely and efficient manner.
Effective communication and listening skills necessary when answering phone calls from customers and associating with peers.
Knowledge of products being sold by the business unit
Benefits Overview
Medical, Dental, Vision Insurance
Life Insurance and Disability
Voluntary Wellness Programs
401(k) and RRSP programs with Company Match
Paid Vacation and Holidays
Tuition ReimbursementAnd more!
Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.
#J-18808-Ljbffr