Account Coordinator
Location:
Houston, TX - Hybrid - In Office (M/T/W/Th)
Terms:
Contract
Hourly Pay rate:
$20.00-$30.00/hr W2
Position Summary The Account Coordinator supports the Alternative Channel Business Development team by providing operational, analytical, and relationship-management support for a portfolio of strategic partners, third‑party vendors, and internal business stakeholders. This role plays a key part in ensuring the successful execution of channel programs, partner onboarding, reporting, and the overall management of day‑to‑day business development activities. The ideal candidate is detail‑oriented, service‑oriented, and highly organized with strong communication skills and the ability to collaborate across sales, marketing, compliance, data analytics, and operational teams.
Key Responsibilities
Partner & Channel Support
Serve as the primary coordination point for assigned alternative channel partners (e.g., retail partnerships, referral networks, home services alliances, technology partners).
Support onboarding processes including documentation collection, contract routing, compliance checks, and operational setup.
Provide timely partner updates, assist with inquiries, and ensure SLA adherence and a white‑glove experience.
Operational Coordination
Maintain and update partnership calendars, meeting cadences, project trackers, and communication logs.
Assist with planning and executing partner engagement activities, business reviews, and status meetings.
Coordinate cross‑functional input for deliverables involving Sales, Marketing, Legal, Supply Chain, Operations, and Data Analytics.
Data, Reporting & Analysis
Pull and analyze partner performance metrics (conversion rates, sales volume, channel performance, customer acquisition costs, etc.).
Prepare weekly/monthly dashboards, scorecards, or internal partner health summaries.
Identify trends, gaps, and opportunities based on partner performance and market insights.
Process & Documentation Management
Maintain documentation repositories, SOPs, and partnership playbooks.
Ensure accuracy and consistency of partner records, contracts, and compliance artifacts.
Support process improvement initiatives that streamline channel operations and enhance partner experience.
Communication & Coordination
Draft internal and external communications, meeting agendas, recaps, and follow‑up action items.
Facilitate issue resolution by coordinating escalation paths between partners and internal teams.
Provide high‑touch customer service, ensuring proactive communication and accountability.
Qualifications
Required:
2‑4 years of experience in account coordination, channel operations, business development support, or partner management, preferably in energy, technology, telecom, or B2B services.
Must have experience in digital marketing, .com/e‑commerce platforms, and marketing communications.
Strong organizational skills with the ability to manage multiple priorities in a fast‑paced environment.
Excellent written and verbal communication skills.
Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word) and collaboration tools (Teams, SharePoint, etc.).
Ability to analyze data and create clear, concise reports or dashboards.
High level of professionalism, reliability, and attention to detail.
Preferred:
Experience supporting partnership programs, indirect sales channels, or alternative business development models.
Prior experience within a Fortune 100, highly regulated, or energy‑sector organization.
Familiarity with CRM systems (Salesforce preferred).
Knowledge of compliance‑driven environments (contract terms, documentation governance, etc.).
Soft Skills
Strong relationship‑building capabilities.
Customer‑first mindset and polished service orientation.
Critical thinking and the ability to anticipate partner needs.
Adaptability and comfort with ambiguity.
Proactive problem solver with strong follow‑through.
Success Metrics
On‑time delivery of partner reporting and internal updates.
Accuracy of documentation and partner setup.
Partner satisfaction and reduced escalations.
Improved channel efficiency and contribution to revenue growth.
Benefits
Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
Health Savings Account (HSA) (for employees working 20+ hours per week)
Life & Disability Insurance (for employees working 20+ hours per week)
MetLife Voluntary Benefits
Employee Assistance Program (EAP)
401K Retirement Savings Plan
Direct Deposit & weekly epayroll
Referral Bonus Programs
Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: https://www.yoh.com/privacy-notice
Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.
#J-18808-Ljbffr
Houston, TX - Hybrid - In Office (M/T/W/Th)
Terms:
Contract
Hourly Pay rate:
$20.00-$30.00/hr W2
Position Summary The Account Coordinator supports the Alternative Channel Business Development team by providing operational, analytical, and relationship-management support for a portfolio of strategic partners, third‑party vendors, and internal business stakeholders. This role plays a key part in ensuring the successful execution of channel programs, partner onboarding, reporting, and the overall management of day‑to‑day business development activities. The ideal candidate is detail‑oriented, service‑oriented, and highly organized with strong communication skills and the ability to collaborate across sales, marketing, compliance, data analytics, and operational teams.
Key Responsibilities
Partner & Channel Support
Serve as the primary coordination point for assigned alternative channel partners (e.g., retail partnerships, referral networks, home services alliances, technology partners).
Support onboarding processes including documentation collection, contract routing, compliance checks, and operational setup.
Provide timely partner updates, assist with inquiries, and ensure SLA adherence and a white‑glove experience.
Operational Coordination
Maintain and update partnership calendars, meeting cadences, project trackers, and communication logs.
Assist with planning and executing partner engagement activities, business reviews, and status meetings.
Coordinate cross‑functional input for deliverables involving Sales, Marketing, Legal, Supply Chain, Operations, and Data Analytics.
Data, Reporting & Analysis
Pull and analyze partner performance metrics (conversion rates, sales volume, channel performance, customer acquisition costs, etc.).
Prepare weekly/monthly dashboards, scorecards, or internal partner health summaries.
Identify trends, gaps, and opportunities based on partner performance and market insights.
Process & Documentation Management
Maintain documentation repositories, SOPs, and partnership playbooks.
Ensure accuracy and consistency of partner records, contracts, and compliance artifacts.
Support process improvement initiatives that streamline channel operations and enhance partner experience.
Communication & Coordination
Draft internal and external communications, meeting agendas, recaps, and follow‑up action items.
Facilitate issue resolution by coordinating escalation paths between partners and internal teams.
Provide high‑touch customer service, ensuring proactive communication and accountability.
Qualifications
Required:
2‑4 years of experience in account coordination, channel operations, business development support, or partner management, preferably in energy, technology, telecom, or B2B services.
Must have experience in digital marketing, .com/e‑commerce platforms, and marketing communications.
Strong organizational skills with the ability to manage multiple priorities in a fast‑paced environment.
Excellent written and verbal communication skills.
Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word) and collaboration tools (Teams, SharePoint, etc.).
Ability to analyze data and create clear, concise reports or dashboards.
High level of professionalism, reliability, and attention to detail.
Preferred:
Experience supporting partnership programs, indirect sales channels, or alternative business development models.
Prior experience within a Fortune 100, highly regulated, or energy‑sector organization.
Familiarity with CRM systems (Salesforce preferred).
Knowledge of compliance‑driven environments (contract terms, documentation governance, etc.).
Soft Skills
Strong relationship‑building capabilities.
Customer‑first mindset and polished service orientation.
Critical thinking and the ability to anticipate partner needs.
Adaptability and comfort with ambiguity.
Proactive problem solver with strong follow‑through.
Success Metrics
On‑time delivery of partner reporting and internal updates.
Accuracy of documentation and partner setup.
Partner satisfaction and reduced escalations.
Improved channel efficiency and contribution to revenue growth.
Benefits
Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
Health Savings Account (HSA) (for employees working 20+ hours per week)
Life & Disability Insurance (for employees working 20+ hours per week)
MetLife Voluntary Benefits
Employee Assistance Program (EAP)
401K Retirement Savings Plan
Direct Deposit & weekly epayroll
Referral Bonus Programs
Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: https://www.yoh.com/privacy-notice
Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.
#J-18808-Ljbffr