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Customer Engagement Lead: Elevate Experience & Loyalty

City of Waco, Waco, Texas, United States, 76796

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A local government agency in Waco is seeking a Customer Engagement Supervisor responsible for leading a team of customer engagement agents. This role encompasses monitoring team performance, ensuring effective engagement strategies, and fostering customer satisfaction. Candidates must possess a H.S. Diploma or GED and have experience in customer service along with supervisory skills. This position offers a starting salary of $65,582.14 annually, based on qualifications. #J-18808-Ljbffr