At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard‑working individuals to become our Ambassadors. Join us and play an important part on our incredible team!
Event Services Specialist What You Get To Do
Provide entertainment‑related support to high‑profile/high‑volume events including private park buyouts, senior leadership meetings, new attraction openings, film shoots and industry functions.
Maintain customer satisfaction through onsite interactions related to setup requirements and adjustments required to ensure retention and growth of business through referrals and repeat client events.
Work closely with Event Services Managers and (as needed) Sales Director to ensure all group needs are being handled pro‑actively.
Provide support for new projects and planning to ensure our capabilities and processes are aligned with expectations of our clients.
Manage relationships with vendors that we outsource entertainment/décor elements from and stay up to date on pricing changes with vendor services.
Establish and maintain strong relationships with internal partners such as Entertainment and Security to ensure that those areas provide support for internal entertainment elements and load‑in procedures for external vendors.
Attend client planning meetings/sites as needed in order to have a better understanding of the event flow and make recommendations on entertainment elements based on the event profile.
Perform additional duties as assigned.
What It Takes To Succeed
Able to work flexible hours including early mornings, nights and weekends.
Able to handle multiple projects.
Strong presentation, organization and time‑management skills.
Valid state driver’s license and be able to obtain a company driver’s license.
Excellent written and verbal communication skills.
Able to stand for long periods of time.
Able to lift up to 50 pounds.
1‑3 years event management, theme park or hospitality/convention industry related experience preferred.
Experience in using event venue booking systems such as Delphi preferred.
The Perks Of The Position Ambassadors will enjoy a fun, fast‑paced environment, and great teammates, as well as:
Paid Floating Holidays
Paid Time Off
Complimentary Park Tickets and Passes
Park Discounts on Food and Merchandise
Medical, Dental, and Vision Insurance
401(k) Retirement plan
Voluntary Insurance
Life Insurance
Disability Benefits
Dependent and Health Care Flexible Spending Accounts
Employee Assistance Program
Legal Assistance Plan
FREE park admission
Discounts on park admission tickets and passes for family and friends
Park discounts on food, merchandise, etc.
Scholarship opportunities
Exclusive employee events and giveaways
EEO Employer: SEA WORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY, OR COVERED VETERAN STATUS.
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Event Services Specialist What You Get To Do
Provide entertainment‑related support to high‑profile/high‑volume events including private park buyouts, senior leadership meetings, new attraction openings, film shoots and industry functions.
Maintain customer satisfaction through onsite interactions related to setup requirements and adjustments required to ensure retention and growth of business through referrals and repeat client events.
Work closely with Event Services Managers and (as needed) Sales Director to ensure all group needs are being handled pro‑actively.
Provide support for new projects and planning to ensure our capabilities and processes are aligned with expectations of our clients.
Manage relationships with vendors that we outsource entertainment/décor elements from and stay up to date on pricing changes with vendor services.
Establish and maintain strong relationships with internal partners such as Entertainment and Security to ensure that those areas provide support for internal entertainment elements and load‑in procedures for external vendors.
Attend client planning meetings/sites as needed in order to have a better understanding of the event flow and make recommendations on entertainment elements based on the event profile.
Perform additional duties as assigned.
What It Takes To Succeed
Able to work flexible hours including early mornings, nights and weekends.
Able to handle multiple projects.
Strong presentation, organization and time‑management skills.
Valid state driver’s license and be able to obtain a company driver’s license.
Excellent written and verbal communication skills.
Able to stand for long periods of time.
Able to lift up to 50 pounds.
1‑3 years event management, theme park or hospitality/convention industry related experience preferred.
Experience in using event venue booking systems such as Delphi preferred.
The Perks Of The Position Ambassadors will enjoy a fun, fast‑paced environment, and great teammates, as well as:
Paid Floating Holidays
Paid Time Off
Complimentary Park Tickets and Passes
Park Discounts on Food and Merchandise
Medical, Dental, and Vision Insurance
401(k) Retirement plan
Voluntary Insurance
Life Insurance
Disability Benefits
Dependent and Health Care Flexible Spending Accounts
Employee Assistance Program
Legal Assistance Plan
FREE park admission
Discounts on park admission tickets and passes for family and friends
Park discounts on food, merchandise, etc.
Scholarship opportunities
Exclusive employee events and giveaways
EEO Employer: SEA WORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY, OR COVERED VETERAN STATUS.
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